*****ONSITE: 1 Express Way, St Louis, MO** *****Must reside in MO/IL – metro area***** *****Must work 10:30am - 7pm Tuesday - Saturday or Wednesday - Sunday** **earlier shift / Saturday or Sunday** **Administrative** position where you'll work from a desk, seated at a computer sending out letters to our members. **NO MEDICAL** or insurance experience is required. You'll monitor internal systems to ensure timely member communication within compliance guidance. **RESPONSIBILITIES:** + Work **onsite** at 1 Express Way, St Louis, MO location + Work from case management system and email reports, attach letters to completed cases in case management system and print letters as needed, stuff envelopes, and postage for letters to be mailed + Monitor team's dashboard to ensure all jobs are completed and mailed from vendor + Handle return mail and create spreadsheet to update new address for members and re-mails after it is updated + Handle reporting for multiple departments manual letters + Print and mail Eligibility of Benefit request for multiple teams ​ **Requirements:** + High School Diploma or GED, required + Tech Savvy and 2+ years of Microsoft Office skills (Excel Outlook, Excel) required + Excellent communication, interpersonal and negotiation skills, required + Strong analytical skills and detail oriented, required + Ability to solve complex problems and work independently with minimal supervision, required + Ability to work a flexible schedule, required + Ability to operate printer and postage meter, preferred If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. **About The Cigna Group** Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _SeeYourself@cigna.com_ _for support. Do not email_ _SeeYourself@cigna.com_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._