Summary The Evening Pharmacy Supervisor and Intern Program Manager is responsible for planning, directing and coordinating the comprehensive pharmaceutical services during off tours with a focus on inpatient services. Responsibilities also include pharmacy benefits management, teaching/mentoring learners, supporting research, quality assurance, and staff development. This manager is also responsible for facilitating recruitment, hiring, managing and evaluating the pharmacist student intern learners. Responsibilities Program Management Provides off-tour coordination of the day-to-day activities of pharmacists, technicians, students, and volunteers assigned in all areas of the inpatient pharmacy. Provides input for performance standards, evaluates employees, formulates work schedules, trains or retrains, properly handles performance or conduct issues, and recommends personnel actions. Serves as a consultant within Pharmacy Service and with other facility health care staff in evaluating health care delivery to patients. Assessing, planning, and evaluating off tour pharmacy programs and services to ensure proper coordination between the delivery of pharmacy services and overall delivery of health care. Administration/Supervisory Assists in interviewing candidates for appointment or promotion according to federal laws and VA policies in regard to EEO requirements. Directly supervises several off tour and rotational pharmacists and technicians. Assists in providing oversight of sterile compounding and unit dose activities with other members of the inpatient pharmacy management team. Approves/disapproves leave requests, develops performance standards, counsels, disciplines, evaluates and recommends employees for awards. Responsible for performance reviews for staff as assigned. Shares responsibility for the establishment, revision of, and adherence to the policies and procedures necessary to provide the smooth and effective delivery of pharmaceutical care services in all areas of pharmacy service. Inpatient and Outpatient Clinical and Distributive Provides some inpatient pharmacy cross-coverage of off tour pharmacy service for urgent, unplanned leave with enough frequency to assure clinical skills are maintained. Maintains scope of practice as required for inpatient pharmacy rotational staff. Maintains BLS certification as required by the Minneapolis VAHCS and is encouraged to maintain ACLS certification. Education Identifies continuing education needs of professional staff and, where possible, provides programs/resources to help meet the identified needs. Identifies educational and training needs of non-pharmacist staff and where possible, provides programs/resources to help meet the identified. Quality Assurance Plans, coordinates, develops, and implements all quality assurance activities for the intern program and off tour staff. Assists other program managers for other pharmacy programs. Coordinates with other pharmacy management team members to assure completion of all training, annual retraining, competencies, fingertip testing, air quality tests, and any other regulatory requirements. Customer Service Relationships with supervisors, co-workers and others within the organization must be consistently courteous and cooperative in nature and overall contribute to the effective operation of the office. Demonstrates the ability to adjust to change or work pressure in a pleasant manner; handle differences of opinion in a businesslike fashion; follow instructions conscientiously; and function as a team member, helping the group effort where possible. Interacts with a wide variety of staff and demonstrates sensitivity to and an understanding of their needs by taking ownership of the problem and adopting the customer's needs as their own. Work Schedule: Monday - Friday, Day and Evening hours with potential for a compressed tour Telework: Ad Hoc ONLY Virtual: This is not a virtual position. Functional Statement #: 000000 Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy. Foreign Education: Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT). Licensure: Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure. English Language Proficiency: Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: Experience: Must have 1 year of experience equivalent to the next lower grade level, GS-12. The GS-12 requirements include: Knowledge of professional pharmacy practice. Ability to communicate orally and in writing to both patients and health care staff. Knowledge of laws, regulations, and accreditation standards related to the distribution and control of scheduled and non-scheduled drugs and pharmacy security. Skill in monitoring and assessing the outcome of drug therapies, including physical assessment and interpretation of laboratory and other diagnostic parameters. AND Knowledge, Skills, and Abilities (KSAs): Pharmacists assigned to this position must demonstrate the following KSAs: Ability to effectively supervise subordinate staff. Ability to communicate orally and in writing to persuade and influence clinical and management decisions. Expert understanding of regulatory and quality standards pertaining to pharmacy. Skill in managing people or programs. Preferred Experience: Residency training or significant inpatient or hospital pharmacy experience with some prior leadership or management experience. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-13. Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination. Education IMPORTANT: A transcript must be submitted with your application. Accreditation Council for Pharmacy Education: Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois 60602-5109; phone: (312) 664-3575, or through their Web site at: http://www.acpe-accredit.org/. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.