**Details** + **Department:** Specialty Retail Pharmacy Austin + **Schedule:** days, Monday - Friday + **Facility:** Good Health Solutions + **Location:** Austin, TX **Benefits** Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community _*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics._ **Responsibilities** Perform activities or tasks in specialty pharmacy services providing customer service communication and data entry in a call center setting. Perform specialized areas as medicine history, buyer and other inventory related areas, nuclear, and PAP as a pharmacy technician. + Communicate with patients, staff, pharmacy, and health professionals by email, chat and phone. + Support patients with customer service pharmacy needs such as assisting with payment exceptions, refills and deliveries. + Serve as a liaison between pharmacy, patient and health professionals by providing necessary information. + Assist with prior authorizations and financial assistance support. + Refill and maintain automated dispensing system. + Prepare orders and maintain inventory for the specialty pharmacy areas. + Repackage bulk medications. + Receive and store incoming supplies. **Requirements** Licensure / Certification / Registration: + One or more of the following required: + Pharmacy Tech credentialed from the Pharmacy Technician Certification Board (PTCB) obtained prior to hire date or job transfer date. Licensure required relevant to state in which work is performed. Must possess all state and local qualifications. + Pharmacy Tech credentialed from the National Healthcareer Association obtained prior to hire date or job transfer date. Must possess all state and local qualifications. Licensure required relevant to state in which work is performed. Education: + High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. + Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. **Additional Preferences** + 2 years of retail or specialty pharmacy experience + Experience working with Enterprise Rx pharmacy processing system + Background supporting Prior Authorizations + Data entry of prescriptions experience + Strong computer skills, detail oriented + Exceptional communication skills **Why Join Our Team** Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters. Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you. **Equal Employment Opportunity Employer** Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRightsSp\_10\_20.pdf) poster. As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension. Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. **E-Verify Statement** This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf)