We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

Measures and records patient vital signs; records patient interview and medical history.Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests.Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS & ABILITIES:

Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families

Exceptional oral and written communication skills, time management skills and organizational skills

Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders

Mindset focused on resolving problems for patients and achieving team goals

Knowledge of medical products, terminology, services, standards, policies and procedures

Skilled in basic phone and computer operation

Must be detail-oriented to ensure accuracy of reports and data

Ability to maintain effective and organized systems to ensure timely patient flow

Ability to act calmly in busy or stressful situations

Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed

Spoken and written fluency in English

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of ChenMed products, services, standards, policies and proceduresKnowledge of pharmacy law and medical terminologyStrong interpersonal skill and well-developed verbal and written communication skillsGood math and analytical skillsAbility to multitask, work independently, meet deadlines and be flexibleExcellent organization skills and detailed orientedBasic proficiency in Microsoft Office Suite products including Word, Excel, PowerPoint and OutlookSpoken and written fluency in EnglishThis position may require travel nationwide for training and support purposes as needed

EDUCATION AND EXPERIENCE CRITERIA:

High School or equivalent; experience can substitute for education on a year for year basis above the minimum requiredBoard of Pharmacy technician registration; maintain current licensure and certification for stateMinimum one (1) year of experience in a pharmacy setting to include pharmacy/medical data entry experience 

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply