Creating a better way. It’s more than just the philosophy we were founded on. It’s our purpose. For our employees, it means more time with patients. Unrushed visits to build meaningful relationships. And most importantly, an opportunity to empower our patients to achieve their full potential – at work and in life. Determined to make a difference? Join our health care revolution and be a part of something better.

QuadMed is looking for a full-time Pharmacy Technician I or Pharmacy Technician II to join our team in Sussex, WI.

GENERAL PURPOSE OF JOB

The Pharmacy Technician I or Pharmacy Technician II will assist the Pharmacist in the areas of prescription filling, prescription distribution and clerical activities while under the Pharmacist’s supervision at all times. This position should increase patient confidence and loyalty to the pharmacy by providing consistent operating conditions, courteous and prompt service, and a friendly atmosphere. This role will accurately and courteously express pharmacy policies and procedures to the customer when appropriate.

KEY RESPONSIBILITIES

Assists in the preparation of prescriptions including entering patient information (demographics, drug allergies and pharmaceutical history) and prescription orders into the pharmacy system for processing  Assists Pharmacist in filling prescriptions by pulling stock, pouring, counting, restocking, packaging, labeling and pricing the prescription  Provides excellent customer service by greeting customers as they enter the pharmacy, keeping the pharmacy clean and inviting, and answering the phone in a courteous mannerAssists Pharmacist in the preparation, reconciliation and billing of third-party insurance claims and in the re-billing of rejected third party claims  Assists in checking and removing out-of-date product as instructed by the pharmacistOrders, receives, rotates and stores product to assure quality controlsReconciles daily merchandise orders  Maintains confidentiality in compliance of federal HIPAA regulations  Organizes and files records  Maintains all product labels, signs and prices aligned with productKeeps work area clean, orderly and free from safety hazards; report hazards to the pharmacist or managerOperates the cashier terminal and the credit card machine when checking our customers; collect proper payment for merchandise  Repacks and consolidates supply overstock (e.g., vials, caps, bottles, etc.)   Pharmacy Technician II Only: Mentors' technical skill set of Pharmacy Tech Trainee and Pharm Tech I.  

SCOPE

Will provide pharmacy services in our licensed pharmacies or dispensing sites for select patients.

JOB REQUIREMENTS

Education:  

High School Diploma or equivalent  Pharmacy Technician I: Graduate from an accredited Pharmacy Technician program preferredPharmacy Technician II:  Graduate from an accredited Pharmacy Technician program. 

Experience:  

Pharmacy Technician I: Minimum three (3) months experience in retail or hospital pharmacy setting preferred
Pharmacy Technician II: Minimum one (1) year experience in retail or hospital pharmacy setting, two (2) years preferred.

Certificates, Licenses, Registrations:  

Current CPR (BLS) certification or must be obtained within 60 days of hire. Pharmacy Technician II: Pharmacy Technician certification (CPhT) issued by the Pharmacy Technician Certification Board. 

Knowledge, Skills & Abilities:  

Ability to work standing for most of your shift  Intermediate computer skills including Microsoft office applications and electronic mail. Experience with electronic medical records and/or pharmacy systemsProven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion  Knowledge of pharmacy standards, policies, and procedures, and of third-party insurance  Exceptional customer service, communication, organization, problem resolution and process development skillsBilingual a plus 
Harry Quadracci was determined to do things differently, and to do them better. In 1991, the visionary print manufacturing CEO founded QuadMed out of the belief that there had to be a better way to provide his employees with access to affordable, high-quality health care. And what started as doing the right thing, ended up sparking a health care revolution. Now 30 years later, we partner with employers across the nation to provide value-driven health and wellness services in or near the workplace. With a focus on breaking down cost, access and quality barriers, we empower employees and their families to live healthier, happier lives.
We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.
QuadMed and Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. QuadMed and Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. QuadMed and Quad also prohibits harassment of applicants and employees based on any of these protected categories.
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