CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services and wrap-around services.

Job Details:

Responsible for the overall case coordination for all patients.

Responsibilities

Provide support to infusion pharmacy teams, pharmacy distribution and operations including but not limited to evaluating product usage, obtaining, and documenting supply inventories and specific supply needs, delivery and pick-up slip production, retrieval and distribution of various documents and equipment management all with-in mandated timeframes.Maintain complete, organized, and accurate files for all patients relating to coordination of services: case management, nursing services, pharmacy preparation and delivery, and any information/data significant to the overall patient case coordination.Responsible for the initial computer input of data on all patients and prior documentation relating to case coordination.  Informational data should be from the point of patient notification through verification of benefits, initiation of care, first day of therapy follow-up, completion of services, discharge, and cessation of communications.Timely completion of all daily, weekly, monthly, quarterly, and annual reporting, as requested.Strict adherence to all Policies & Procedures ensuring that case coordination of patient therapy and staff involved in their respective processes are complying with stated guidelines and maintaining current working knowledge of all areas.Identification and resolution of all case coordination complaints, concerns or deficiencies with written documentation being given to the Intake Manager.Provide excellent internal and external customer service, maintaining a service orientation in all interpersonal relations that conveys a positive, professional image always.Participation in general and departmental specific orientation of new center staff to include overall referral process, computer and paperwork documentation, cross-training, and work dutiesAlways maintain the confidentiality of patients and their personal information.Perform other duties as directed by supervisor and manager.

Skills and abilities

Strong computer knowledge with working skills in Windows, Excel, Word, and other related programs.Good verbal and written communication skills.Ability to work in a team environment and cooperate with all departments within the home infusion center.Excellent interpersonal skills that would allow the coordination of multiple contacts and personalities, while maintaining all efforts to advocate on behalf patient care. Ability to demonstrate organizational skills in a fast paced, sometimes unstructured environment.

Requirements

3+ years or healthcare, contact center, or medical experience, preferred.1+ years of home health or home infusion experience, preferred.Strong clinical and medical terminology knowledge, preferred.PTCB certification or willingness to obtain.Willingness to obtain state certification as appropriate.Must be able to work Mountain Time schedule

 

CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying. Local applicants encouraged to apply. Drug-free work environment. Must be eligible to work in this country.