Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobDisplays cultural humility, diversity, equity and inclusion principlesActively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS
Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with other health care professionals as needed for problem resolution and/or achievement of identified patient specific goals.
SERVICE ESSENTIAL FUNCTIONS
Assists with optimizing the safety and efficiency of pharmacy operations and to support the workflow needs of the pharmacy department.Contributes in department efforts to resolve drug related problems and maximizing patient care.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Performs efficient and safe medication distribution functions such as, but not limited to: telephone triage, repackaging of medications, labeling medications, charge/credit of medications, compounding medications, and inventory of medications.Provides support to the workflow and reports any problems to the appropriate parties. Accurately documents and completes paperwork for the assigned role/function.Reports ¿near misses¿ and inputs errors promptly to improve processes and identify trends. Contributes to identification of corrective actions and improvement activities, and to meeting department and hospital targets for quality and safety.
FINANCE ESSENTIAL FUNCTIONS
Uses resources efficiently; does not waste supplies. Recommends solutions in achieving departmental objectives. Self-motivated to independently manage time effectively and prioritize daily tasks.
GROWTH/INNOVATION ESSENTIAL FUNCTIONSParticipates in department projects activities and seeks opportunities to expand learning beyond baseline competencies with a focus on continual development as a Pharmacy Technician.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)Two years of college preferred
WORK EXPERIENCE
Zero experience; one year of Pharmacy Technician experience applicable to the specific work setting (e.g., hospital, specialty pharmacy) highly preferred License/Certification LICENSES AND CERTIFICATIONS - REQUIRED
LPHT - Licensed Pharmacy Tech - State Registration -- Texas Pharmacy Technician Registration ORRPI - Reg Pharmacy Intern - State Licensure ANDIV Certification - Intravenous certification (ACPE) -- if applicable to assigned work area within 90 days KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesProficient in performing accurate calculations required for usual dosage determinationsPossesses proficient computer knowledge; operates multiple computer systems to include, hospital/pharmacy related software, drug preparation pumps/devices, packaging and labeling machines, automated drug dispensing equipment, prescription balances, and portable data processing unitsExhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform NoScrubs YesBusiness professional NoOther (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call* No
TRAVEL**
**Travel specifications may vary by department**
May require travel within the Houston Metropolitan area NoMay require travel outside Houston Metropolitan area No Company Profile
Houston Methodist The Woodlands opened in 2017 as the eighth hospital in the Houston Methodist system. This 187-bed, 470,000-square-foot, full-service, acute care hospital offers many of the same services as our flagship hospital in the Texas Medical Center. Also on the $380 million hospital campus, located at the intersection of I-45 and TX 242, is a medical office building, which opened in 2016. Medical Office Building 1 includes a breast care center, cancer center & infusion center, orthopedics & sports medicine, rehabilitation services, wellness services, and an outpatient laboratory in addition to multi-specialty physician practices. A second medical office building and 785-car parking garage opened in 2018.
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