Primary Responsibilities
• Act as a Workday super user, providing technical support and running UAT as required during any upgrade or process change
•Provide timely, personalised and quality support by evaluating and troubleshooting talent management system and compliance matters, quickly interpreting situations, identifying escalation points and coordinating and communicating resolutions
•Contribute to consistent process application by sharing knowledge, collaborating with peers
•Provide support and training end users to ensure understanding of process and systems
•Conduct audits of recruitment files and conduct/communicate necessary changes and actions items to ensure data accuracy and influence application of established processes
•Complete administrative duties to support full recruitment cycle
•Support talent acquisition team by screening candidates, scheduling interviews and conducting phone screens as needed to contribute to effective management of workload
•Amend records as needed by utilising established guidelines to ensure accuracy, data integrity and legal compliance
•General administration duties including invoicing
•Maintain a customer-centric focus ensuring candidate, hiring manager and HRBP satisfaction is front of mind
Required Education
• Bachelor's Degree or equivalent combination of education and work experience
Required Experience
• 2 years relevant experience
Preferred Competencies/Skills
• Excellent communication, time management and problem-solving skills
•Ability to provide personalised and quality service
•Motivational, inspirational and enthusiastic approach to team involvement and engagement
•Analytical and reporting skills
•Issue resolution
•Maintain confidentiality of sensitive information
•Ability to follow established guidelines and recommend improvements as required
Preferred Experience
• Administrative procedures and related systems, preferably in a recruitment environment
•Experience using Microsoft Office, including Word, Excel and PowerPoint
•Workday preferable but not essential
Preferred Knowledge
• Knowledge of recruiting beneficial
QBE Cultural DNA
• Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:
•We are customer-focused
•We are technical experts
•We are inclusive
•We are fast-paced
•We are courageous
•We are accountable
•We are a team
•All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices
US Only - Disclaimer
• To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
Job Type
• Individual Contributor
Global Disclaimer
• The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
Skills:
Adaptability, Business Management, Critical Thinking, Customer Service, Financial Products, Intentional collaboration, Managing performance, Problem Solving, Recruiting, Risk Management, Self Motivation, Stakeholder Management, Talent Acquisition, Technical Support, Workload ManagementHow to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.