Bethesda North Hospital is seeking a dedicated individual to serve as a Phlebotomist for a diverse range of laboratory customers. This position is responsible for procuring high-quality specimens from adult, geriatric, pediatric, and infant patients for diagnostic testing, adhering to CLIA, TJC, and CAP guidelines. Additionally, the role may involve performing EKGs on outpatients.

The successful candidate will handle incoming and outgoing telephone communications with customers, gather necessary data for service and billing, answer inquiries, and resolve issues efficiently. Responsibilities also include completing documentation in compliance with OIG guidelines, interpreting and transcribing physician orders, and performing LIS/HIS order entry.

Moreover, the position involves receiving incoming specimens, entering patient demographics and test orders into LIS/HIS systems, labeling specimens, and distributing them to the appropriate laboratory departments for testing.

Location:  Bethesda North Hospital, 10500 Montgomery Road, Cincinnati, OH 45242

Work Hours:

Part-time, 40 hours bi-weekly Evening shift Weekend and holiday rotation

Job Requirements:

High School Degree or GED Phlebotomy certification (preferred) 1-2 years of experience in Phlebotomy No equivalent experience in lieu of degree

Job Responsibilities:

Follow processes and protocols for safety, confidentiality, and sample integrity Document all information within expected timeframes Ensure specimen integrity by obtaining accurate patient identification, data collection, and specimen collection Undertake complex tasks when requested and show initiative in taking on additional responsibilities when needed Maintain high accuracy in all steps of the collection process and complete all tasks promptly and accurately

Working Conditions:

Climbing: Occasionally Concentrating: Consistently Continuous Learning: Frequently Hearing (Conversation): Consistently Hearing (Other Sounds): Consistently Interpersonal Communication: Consistently Kneeling: Occasionally Lifting <10 lbs: Consistently Lifting 11-50 lbs: Frequently Lifting >50 lbs: Rarely Pulling: Occasionally Pushing: Occasionally Reaching: Consistently Reading: Consistently Sitting: Consistently Standing: Consistently Stooping: Occasionally Talking: Consistently Thinking/Reasoning: Consistently Use of Hands: Consistently Color Vision: Consistently Visual Acuity (Far): Consistently Visual Acuity (Near): Consistently Walking: Consistently
 

TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 

Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service 
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community