Position Summary

 

The Assistant Phlebotomy Supervisor performs duties relating to personnel supervision and scheduling, work flow efficiency, employee training, equipment maintenance and clinical procedures in accordance with age specific, culturally appropriate patient care guidelines. Assists with pre-analytical processes on clinical specimens, performs venipuncture as required. Assists with routing specimens to the various clinical areas of the laboratory. Maintains clinical and professional competency. Must be able to provide and understand the specific communication, developmental and treatment needs of internal and external customers ranging in age from neonate-birth to geriatric. Compliance: understands and complies with the Code of conduct and department policies, procedures and regulations

                                    

Minimum Requirements

 

Education           

High School Diploma Successful completion of recognized Phlebotomy Training Program

 

Experience        

N/A

 

License/Registration/Certifications       

ASCP (PBT) Certification required or eligible for ASCP (PBT) certification and obtained within 6 months of hire date.

 

Preferred Requirements

 

Preferred Education      

N/A

 

Preferred Experience   

One year experience as a Phlebotomist is a hospital setting

 

Preferred License/Registration/Certifications   

N/A

Core Job Responsibilities

 

Perform onboarding for new employees. Perform competencies on phlebotomists supervised. Have at least one meeting (huddle) per month following assigned topics for Agenda. Regional Respect Calendar Safety – Alert of The Month Code Stroke Procedures Standards of Behavior Ensure all phlebotomists complete their assigned training in HealthStream and read and sign all posted Policies / Alerts / Memos. Perform monthly Rounding on phlebotomists supervised. Review unsuitable specimens and follow up accordingly for phlebotomists supervised. Review daily volume reports for shifts supervised for adequate workflow. Kronos – monitor overtime, record Tardies, Absences and notify Phlebotomy Manager. Perform Verbal Disciplinary as needed in writing with Phlebotomy Manager’s approval. Maintain a positive work atmosphere, may place employees on administrative leave with approval from the Phlebotomy Manager. Review Midas reports as requested by the Phlebotomy Manager. Assist with meetings and special assignments as needed.    Handle all phlebotomy related issues. Answer all calls for 864-809-1501 and contact appropriate personal as needed.  Monitor the Phlebotomy phone at all times.  Listen to Voice Mails within 15 minutes and respond appropriately. Make sure everything is off Collection Scheduled.  Restore the screen and make sure there no collections pending over six (6) hours old.  If there is, follow-up on any tests. Make sure Nurse Collects are truly to be collected by the nurse.  Do not remove them from the Collection Monitor. Check 4H & 5H collections for outliers and follow-up on collections by RNs or phlebotomists. Ensure all breaks, lunches, and suppers are taken at the appropriate times.  Meal breaks are limited to 30 minutes. Regular breaks should be 10-15 minutes only. Make sure all outstanding collections are accounted for before leaving for the day. Check Transport Schedule List.  Restore the screen and follow-up on any collections that have not been received. Send people home at low census. Communicate with next shift. Make sure all phlebotomists sign their equipment out and back in. Ensure the department is adequately staffed at all times. This will include finding staff to replace call-ins.  Additional help may need to be called in during high inpatient census. Make sure carts are stocked adequately and expiration dates on all phlebotomy supplies are checked.  It is the responsibility of each Phlebotomist to stock their carts and change out ¾ sharps containers before clocking out. Ensure the department has adequate supplies.  Discard any expired phlebotomy supplies.  Notify Phlebotomy manager of any items needed. Relay any and all issues to Phlebotomy Manager. During AM collections, the assistant supervisor or charge person is to draw pending labs for STATs, recollects, and AM pre-procedures.