\nAt Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.\n\n \nPhysical Security Manager (APJ), Security - Sydney, Australia\n \nWhy We Have This Role\n \nQualtrics is growing exponentially and that growth means constantly finding better, more secure ways to manage physical access to our workplaces, employees, data, and systems. We must continuously evaluate how we secure our offices, process threat intelligence, and implement the necessary programs and systems that will help us maintain a strong security posture at scale. We are looking for an experienced physical security manager/engineer in Sydney, who can work with others across the organization, react to alerts, manage accesses, respond to incidents, and support the growth of our APJ physical security programs. In this position, you’ll have the opportunity to lead security projects, conduct incident response, manage daily physical security operational requirements, and support security initiatives across the globe.\n \nHow You’ll Find Success\n\n\nDeep understanding of regional threat profile and challenges in the region.\nTrusted on-call PhySec Engineer that is able to represent the team and resolve issues autonomously. On-call shifts run during daylight hours only.\nFundamental understanding of networking technologies involved in CCTV and access control. Knowledge of operating systems including MacOS.\nProficient in leading investigations into security incidents, data breaches, misconduct allegations, or suspected fraud.\nExperience with managing emergency mass notification systems, physical security audits, visitor management systems, incident management systems, risk assessments, badging systems.\nPhysical security architecture and project management experience. Must be able to advise on the designs of regional offices and other Qualtrics facilities.\nUnderstanding of Occupational Health and Safety (OHS) regulations\n\n\n \nHow You’ll Grow\n\n\nProject Management - Opportunities to work closely with Facilities, InfoSec, IT, HR and operations teams on cross-functional projects.\nSelf Development  - Qualtrics invests in furthering your education. Our Qualtrics Engineer Development (QED) program encourages all Qualtrics engineers to invest in themselves by scheduling up to 10% of their time on individual engineering growth activities each quarter. In addition to QED funding can be sourced to gain / maintain certifications relevant to the business / team.\nNew Technologies - Opportunities to introduce new systems and tools to the company, security digitization and automation. We regularly assess our programs, conduct RFP’s to ensure we have the current technology/suppliers on the market.\n\n\n \nThings You’ll Do\n\n\nGrows the APJ physical security programs through both impactful projects and by managing daily physical security operations\nResponds to security alarms and emergencies, following incident response protocols and coordinating with relevant teams\nConducts ongoing threat assessments, develop proactive risk mitigation strategies\nProvides security training to personnel.\nSupports design planning and risk assessments for new regional Qualtrics facilities.\nLeads the implementation and maintenance of physical security systems for a defined area or facility.\nProvides technical guidance on access privileges, camera placement, and alarm configuration.\n\n\n \nWhat We’re Looking For On Your Resume\n\n\nMinimum of a BS degree, or 5+ years a Physical Security Operations / Manager / Engineer / Law Enforcement / Similar Security Management Roles.\n4-6 years of operational security experience, and physical security engineering (Security System Management)  in a fast-paced growth company\nProven experience in risk assessment and threat analysis, particularly within the EMEA region\nIn-depth knowledge of EMEA threat profiles and local challenges\nExperience with configuring, programming, testing, troubleshooting, and maintaining large enterprise security systems, preferably LENEL S2 and MILESTONE, but experience in other security systems is acceptable.\nStrong Experience with incident response, investigations\nFluency in English + local language\n\n\n \nWhat You Should Know About This Team\n\n\nThe Physical Security team is integral to Qualtrics' mission. We uphold the highest standards to protect the company's assets, personnel, and the sensitive data we manage.\nWe embrace new technologies and prioritize continuous learning & skills development.\nTeam members have the opportunity to expand their expertise, contribute to high-visibility projects, and shape the future of physical security at Qualtrics\n\n\n \nOur Team’s Favorite Perks and Benefits\n\n\nWork-life balance is deeply important to us - we have frequent office events, team outings, and happy hours.\nWe lead the industry in workplace experience. Qualtrics boasts top-tier offices, wellness programs, and employee experience benefits.\nIn addition to the standard employee benefits package (medical, dental, vision, life insurance, etc) we also provide snacks, drinks, and free lunches in our offices.\n\n\n \n\nThe Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.\n \nQualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.\n \n​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act\n \nQualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.\n \nNot finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.\n \n