Responsible for providing health care to patients and families, focusing on health maintenance, disease prevention, patient education and counseling.

  Customer Services: • Welcomes patients and families. • Maintains communication between medical staff, administrative staff, and/or patient/families. • Works collaboratively with all members of health care team.   Clinical Services: • Follows acute and chronic standard of care. • Abides by all federal, state, and regulatory guidelines. • Uses health promotion principles and techniques and patient learning measurements. • Gathers and analyses physiological, socioeconomic and emotional patient data. • Accurately evaluates patient problems in person or via phone and provides appropriate advice, intervention or referral. • Evaluates and revises care plans based on patient changes, special examination or results of laboratory / radiologic tests results. • Thoroughly documents all encounters, in person or via phone, in the patient’s medical record. • Makes responsible decisions within the scope of practice. • Educates patient and families using pertinent health education materials or programs. • Operates within approved scope of practice and standardized procedures by licensing or certifying board. • Participates in quality improvement process, policy and procedure review and continuing medical education. • Follows established Jennie Stuart Health policies, procedures, objectives, and safety, environmental, and / or infection control standards. • If applicable, follow state guidelines for supervising Physician Assistants or collaborating with Nurse Practitioners.   Environmental Services: • Contributes to the overall cleanliness and appearance of personal work space and department. • Maintains all clinical equipment. Evaluates all equipment for damage or maintenance needs and reports when needed.