Welcome page Returning Candidate? Log back in! Physician Associate Director of Medical Operations Location US-PA-Pittsburgh Job ID 311046 Pos. Category Medical - Physician Pos. Type Full Time Overview

 

 

Why Choose Us

Through our evidenced based medicine approach, Concentra’s goal is to provide quality patient care while treating everyone with friendliness, skill, and respect.  We strive daily to promote a diverse environment of acceptance and compassion for our colleagues and cultivate a welcoming atmosphere where our patients can heal.

As we’ve grown, we’ve expanded into urgent care, wellness services, administration, onsite health and wellness centers, and telemedicine. All these services together make achieving health easier and more accessible for our patients, clients, colleagues, and all provide you with unmatched support, education, career advancement opportunities, and benefits. 

Position Summary

This position involves providing direct patient care and leading by example to ensure an exceptional patient experience. The role includes identifying and communicating opportunities for clinical quality improvement, driving patient ,and collaborating with leaders to support a caring treatment environment. Additionally, the position involves mentoring future clinical leaders, fostering a professional and collaborative environment, and maintaining relationships with key stakeholders to drive market growth.

 

 

 

Responsibilities

The Details 

Spends 100% of time in a center providing direct patient care, leading by example, and demonstrating an exceptional patient experience.Assumes the role and responsibilities of CMD, whether functioning in the capacity of CMD at a specific location or in the capacity of the Market Float.Identifies and communicates to DMO opportunities to improve clinical quality, workflows, and safety at the center and market levels.Drives patient and client experience and satisfaction metrics.Practices excellent service delivery and leads by example.Works with DMO and DTO to identify clinical improvement opportunities.Works collaboratively with operations to ensure appropriate support and work flows that foster a caring environment for treatment.Maintains and leverages relationships with employers, payers, referral sources, networks, and local communities to drive market growth, and responds to requests within 24 hours.Mentors and trains future clinical leaders while treating.Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition.Assists with or leads clinical meetings for DMO as needed.Understands center financial drivers and outcomes in order to achieve annual business plan.Assists DMO, ADO and EA to make staffing adjustments to unforeseen coverage needs. 

Scope measures

Direct reports: VariesBudget responsibility: Yes  Qualifications

Education/credentials 

Board Certified Family Medicine or Internal Medicine.Current unrestricted medical license in state of jurisdiction as required for clinical and/or business duties.Unrestricted DEA license for state of jurisdiction.Medical degree (MD) or Doctor of Osteopathy (DO) degree from accredited institution.Occupational Medicine experience preferred, but we are willing to train otherwise qualified candidates in this area of medicine

Job-related experience 

Minimum 5 years directly applicable experience including relevant clinical and supervisory experience for clinical scope.Preferred 3 years experience in managed care and physician management.   Experience developing and leading medical management and quality improvement programs, preferably in a managed care setting.

Job-related skills/competencies 

Strong service philosophy, mentality and a focus on achieving all aspects of defined service standardsAgrees, supports, and commits to Concentra’s core practice standards and Policies and Procedures.Excellent communication skills including speaking, presentation, listening, telephone, negotiation, business and medical writing skills necessary to convey information to supervisors, peers, or customers.Demonstrate a high level of skill with interpersonal relationships and communications.Working knowledge of Human Resource principles and practices of personnel recruitment, selection, coaching and other aspects of performance managementProven ability to effectively supervise other professionalsSkilled in reviewing the clinical work of others according to professional standards and practice guidelines.Ability to supervise, evaluate, coach, and develop staff.Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity.Ability to “put patients first” and enjoys treating patients.Superior patient/customer service and “bed side manner” skills.Must be a team player in a multidisciplinary environment;Demonstrates a value of all contributions to product and outcomeDisplays a professional, approachable and selfless demeanor (no arrogance) at all times both to external and internal clients.Ability to display high degree of inspiration for team members to retain focus of providing highest levels of customer satisfaction.Willingness to learn and continuously improve, to be audited, observed, and reviewed; is positively responsive to feedback.Working knowledge of medical office administration and procedures.Basic computer skills, including email.Preferred experience with electronic medical record.Excellent critical thinking, deductive reasoning and decision making skills.Sense of urgency, accustomed to tight deadlines, fast paced environment and ability to quickly adapt to change and stressful situations.Knowledge of Medicare guidelines and coverage.Knowledge of HEDIS quality indicators.Maintain licensure and skills.Attain and/or maintain board certification. 

Working conditions/physical demands 

Medical Center environmentFast paced environmentTravel within area/region of responsibility

 

Additional Data

BENEFITS SUMMARY:

Generous paid time off (PTO)Paid holidaysSet scheduleMedical and prescription plansBasic and enhanced dental and vision plans Supplemental health benefits (accident, critical illness, hospital indemnity insurance)LifeWorks employee assistance programCompany-funded HSAShort-term disabilityPre-tax spending accounts (health care and dependent care FSA)Training provided in our world-class occupational medicine process management model*Medical experts panel (MEP)Concentra CME coursesNew hire learning programOccupational Health UniversityLeadership development programYearly CME stipend and CME timeTuition reimbursementProfessional On-demand Learning Modules*Malpractice insurance*Unmatched opportunities for advancement locally and nationally*Traditional and Roth 401(k) with employer match*Competitive salary*Colleague referral bonus program*Colleague discount program*Life insurance/disabilityPre-tax spending accountsRelocation assistance (when applicable)Incentive/RVU bonusCommuter benefitsIdentity theft services 

If you’re looking for an organization that cares for your growth and well-being as much it does its patients, Apply Today!

 

This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.

 

Concentra is an Equal Opportunity Employer, including disability/veterans

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