Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.  

Essential Job Responsibilities/Expectations

Job responsibilities include those listed in competencies documents. Maintains a professional image and exhibits excellent customer relations to patients,  visitors, physicians, and coworkers in accordance with our Service Excellence Standards and Core Values. List essential job responsibilities/expectations for this job. Greets patients and visitors in a friendly and courteous manner always facing forward with attention on the patient/visitor. Answers telephone within three rings using good customer service skills to ascertain the nature of the call as needed. Uses proper telephone etiquette when receiving and transferring calls; speaks clearly and concisely. Exercises tact and diplomacy. Maintains confidentiality in talking with patients, upholding policies and setting an example. PTO Approval Providers/Staff Handles Customer complaints as appropriate Review daily, monthly, quarterly insurance/billing reports Lead teams with Service Excellence Operational Budget Goals Daily Huddles Human Resources Handles HR issues with staff/Manager appropriately Hire staff with Manager Oversee training of New Employees Provider (CME, Onboarding, White Coats, Boards, Greenlight, Meetings, license as needed) Call Schedule (create on-call schedule with locum company and process payment) Call Schedule for providers as needed Review, optimize, monitor all processes in office Report any defects/anomalies to Manager immediately Monitor CLIA, Shred, Hazardous waste usage, equipment, license Demonstrates a willingness to perform the duties of other department personnel when workload requires.

Job Requirements

Qualifications /Training:

Basic knowledge of computer input. Must be able to perform basic clerical functions. Comprehend medical terminology. Good spelling and number skills. Clear, concise voice.

Licenses/Certifications/Registrations/Education:

Minimum of a High School Diploma/GED from an accredited school