Category: Professional / Management
Status: Full-Time
Shift: Day
Facility: RWJBarnabas Health Corporate Services
Department: Accountable Care Organization
Location: SBC Corporation, 95 Old Short Hills Road, West Orange, NJ 07052
Job Overview:
The Performance Improvement Specialist represents and advances RWJBarnabas Health s interest as the preferred and ultimate preeminent health system through superior customer service and execution of Physicians performance improvement strategies. The Performance Improvement Specialist represents commitment to developing and managing high performance network and to engaging various Physicians performance improvement strategies that follow five core principles: Quality Improvement, Cost Optimization, Clinical Efficiency, Administrative Efficiency, and Population Health.
Qualifications:
Required:
Bachelors Degree Three to five years of healthcare experience Must possess strong interpersonal, communication, management, and technology skillsMust demonstrate team building and collaborative practice behaviorsMust demonstrate understanding of performance improvement and quality outcomes managementPhysician office operations experienceAbility to travel to various parts of New Jersey to visit the Physician/Physician GroupsDemonstrate ability to multi-task, prioritize, and use good judgment in a fast-paced environment. Strong presentation and problem-solving skills; familiar with root cause analysis.Essential Functions:
Serves as health system liaison for Physicians/Physician groups in a specified geographical location. Will be the main point of contact for the respective physician/physician groups for all the issues including quality performance, referral pattern, patient outreach, cost optimization, and building relationship. Participate in various Organization Projects to build a better Health System. Conducts Physician on-boarding in various program; the on-boarding process includes but not limited to a comprehensive orientation of the health system, array of benefits, physician s responsibilities, etc. Responsible for monitoring and coordinates recurring meeting with Physician/Physician groups to go over their quality performance, gaps in care, chronic fall-out outreach, and financial performance; to create strategic improvement plans. Contribute creative solutions and ownership of daily assignments for seamless communication and systematic completion of routine and special projects. Follow protocols and use common sense to escalate situations to management appropriately.Participates in meeting by providing analysis, feedback and recommendations that foster a successful relationship between RWJBarnabas Health System, essential Physicians, and external agencies. Works cohesively with other departments with both clinical and non-clinical personnel to provide the best support for the Physicians to perform well.Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Additional Information:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.
Paid Time Off (PTO) Medical and Prescription Drug InsuranceDental and Vision InsuranceRetirement PlansShort & Long Term DisabilityLife & Accidental Death InsuranceTuition ReimbursementHealth Care/Dependent Care Flexible Spending AccountsWellness ProgramsVoluntary Benefits (e.g., Pet Insurance)Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered,
high-quality academic medicine in a compassionate and equitable manner, while delivering
a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer
RWJBarnabas Health is an Equal Opportunity Employer