Piloting Specialist
Vontier
**Purpose** **of the** **position**
Testing on field the solutions that Gilbarco and Vontier propose to Customers is a key moment in the process of releasing the same and the place where to evaluate the actual quality of them.
Field trial, pilot or proof-of-concept installations are part of the Standard Process of Delivery of a solution produced by Gilbarco, staying in between the ending of lab integration/system testing and the final release of the product for sale and use.
This position will cover all functions for the definition, organization, management, follow-up and completion of field trial, pilot test or proof-of-concept activities.
This position could include business trips worldwide, being field trial, pilot or proof-of-concept installations not limited to local country.
**Key Responsibilities**
+ Help on definition of field trial, pilot test or proof-of-concept activities
+ Manage organization of each field trial /pilot / POCfrom the initial request to the completion of the activity
+ Manage contacts with all involved stakeholders for the above activities
+ Manage contacts with external resources
+ Manage financial requests for external resources
+ Perform final lab acceptance testing when required
+ Support installation and startup of the above activities , both from remote or on field where needed
+ Provide monitoring during the follow-up period, on field if needed
+ Manage first level of support to the operators on field and performs as link between field and Engineering
+ Manage completion of activities and produce a final report for all stakeholders
+ Organize shipping of materials to and from the site if required
+ Good skills in spoken and written Italian and English, able to communicate verbally and in writing with confidence and clarity.
+ Skills in any other language, written and/or spoken, are a plus and worthwhile
+ Ability to demonstrate excellent customer contact handling skills, demonstrating empathy, support coupled with active listening skills to ascertain facts and work through resolutions.
+ Be persistent, resilient, and patient, recognizing that some individuals you are supporting may be under pressure and possess less technical skills
+ Problem-solving attitude
+ Have excellent attention to detail and accuracy
+ To possess a driving license and willing to travel by car, plane, train
+ Experience of system testing and analysis
+ Experience of and/or remote support
+ Experience of the Windows platform and networking
+ Experience of system development, relational databases is a plus
+ Flexibility in work schedule, adaptability on working by night on demand and to provide
+ Self-driven and work independently, but able to work constructively in a team, focusing on solutions to improve service levels
+ Self-Learning and proficiencyutilizing research manuals and tools to find answers
+ To comply with the Health, Safety and Environment (HSE) Policy (Vontier, GVR & local country )
+ To comply with the Vontier Code of Conduct.
**WHO IS** **INVENCO by GVR**
Invenco by GVR is a dynamic and innovative force in the technology-driven retail solutions. Born from integrating groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. We are a global team located in over 20 countries and are proud of our diversity.
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company’s website at www.vontier.com .
The company in which you have expressed employment interest is a subsidiary or affiliate of Vontier Corporation. The subsidiary or affiliate is referred to as a Vontier Company. Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1-833-399-0822 or e-mail applyassistance@vontier.com to request accommodation.
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