Our Opening and Your ResponsibilitiesLooking for an exciting, unique opportunity? We are looking for a Service Centre Coordinator, with a twist! This blended role is ideal for individuals who enjoy a mix of hands-on technical work and administrative responsibilities. It offers the opportunity to be both a problem solver and an organizer, making it a dynamic and fulfilling career choice. Working both in the office and the field!
Practical/technical background preferably in a laboratory-related environment, but this is not essential as full training will be given.Attention to detail and high level of working standardsQuotation Management: Generate and send pipette quotations to customers within the agreed Service Level Agreement (SLA).Lead ManagementEscalation ManagementContract AmendmentsOutstanding Customer ServiceWhat You Need to SucceedStrong organizational and time-management skills.Excellent communication and customer service abilities.Proficiency with scheduling and documentation software.Ability to work independently and as part of a team.Our Offer to YouInternational career development opportunities Being part of One Team that thrive from collaboration and drives continuous improvement Support working families through enhanced family friendly policies and flexible working patterns. Encouragement to work creatively, autonomously and to measure and celebrate success Support with individual learning, development, and growth within the Company We encourage work life balance and offer 25 holidays, plus Bank Holidays, and rewards length of service by increasing your holiday entitlement to a maximum of 29 days upon predefined milestones. Health and Wellbeing of employees is important to us and as such all employees have BUPA healthcare, an EAP service and access to our wellbeing portal. You will join a Trustee based pension scheme and have peace of mind with 4x life assurance. About Mettler ToledoMETTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.Equal Opportunity EmploymentWe promote equal opportunity worldwide and value diversity in our global workforce, which reflects the diversity in the many countries in which we operate internationally. Our commitment to Equal Opportunity and Diversity begins with our recruitment and selection process. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process. If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch by email to ukrecruitment@mt.com so that we can make alternative arrangements for you. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.