**Primary City/State:** Casa Grande, Arizona **Department Name:** Clinical Care Operations **Work Shift:** Night **Job Category:** Administrative Services At Banner Health, we understand that talented health care professionals appreciate having options. We are proud to offer our more than 50,000 employees many career and lifestyle choices throughout our network of facilities. The people of Banner Health are focused on delivering excellent care to our patients. In return, we are committed to excellence in personal development for all our employees. In this position you will help support the CCO office at Banner Casa Grande Medical Center and will be responsible for facility wide patient and/or staff placement operations. You will serve as a liaison between both internal and external customers and manage very important data on a daily basis. Teamwork is strong in this department and relationships are vital and celebrated. This is a full time position (40 hours/week): Sunday, Monday, Tuesday, Wednesday 7:30PM-6:00AM Banner Casa Grande Medical Center is a 141-bed acute-care hospital located midway between Phoenix and Tucson, AZ. The facility boasts the neighborhood convenience of a community hospital while leveraging the clinical expertise of one of the nation’s leading health systems. The state-of-the-art facility cares for patients through all phases of life, offering adult and pediatric Emergency and Trauma Care, Level IV Trauma, Women’s Care, Maternity Services, Surgical Care, Orthopedics, Laboratory Services, Medical Imaging, Inpatient Dialysis, Rehabilitation, and more. As part on one of the largest nonprofit health systems in the country, you’ll have access to a vast network of colleagues and expanded access to career opportunities. POSITION SUMMARY This position is responsible for facility-wide patient and/or staff placement operations. Serves as a liaison between both internal and external customers. Manages data as related to operations. Performs Utilization Management functions as required by facility CORE FUNCTIONS 1. Acts as the “Command Center” for Hospital. Coordinates with internal personnel and external agencies to address continual demand for patient placement and/or staffing requirements and maintains list of anticipated needs and projected resources. 2. Enters, maintains, and archives data in computer files for departments as required using multiple software platforms. 3. Identifies, resolves and communicates real and potential problems and information to appropriate Nursing leadership. Prioritizes safe utilization of resources. 4. Creates and distributes individualized ad-hoc reports upon management request. 5. Facility based position with hospital-wide impact on patient throughput. Efficiently balances requests with available resources under tight deadlines and conflicting priorities. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. The position also requires skills and abilities typically gained with 1 year of experience in a healthcare office setting, previous experience in patient services or admitting would be very helpful. Must have medical terminology, excellent verbal and written communication skills, organizational skills and critical thinking skills. Must have the ability to work under tight time constraints and meet deadlines while working on a variety of projects. Employees working at Banner Behavioral Health Hospital or the Whole Health Clinic must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Must be proficient with commonly used office software and equipment. PREFERRED QUALIFICATIONS Associate Degree preferred. Additional related education and/or experience preferred. DATE APPROVED 06/16/2019 **EEO Statement:** EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo) Our organization supports a drug-free work environment. **Privacy Policy:** Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy) EOE/Female/Minority/Disability/Veterans Banner Health supports a drug-free work environment. Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability