Your Role

Job description

Focus on customer satisfaction and the increase of revenues;Communicate with customers to confirm and follow up customers’ requests based on AC standing Call Script;Arrange the planning activities according to the service request, engineer's competence and delivery status of parts and so on;Follow up the execution status of contracts and internal orders to close them timely;Support service managers via feedback on performance of technicians on competence working attitude, and efficiency;To cooperate with other department/teams (such as financial, sales, operation department) to facilitate pending problems solving and execution of forward planning, if need;Provide data reports including WIP / ECB/ NIS and so on to supervisor correctly and timelyBe familiar with SAP/ CRM/ other relevant system

 
To succeed, you will need  

Experience requirements

More than 2 years’ experience in compressor equipment service or related equipment;Experience in service support role in a customer orientated business environment;Good communication skills

Knowledge

Basic English in speaking and reading;Good computer skills including Microsoft series.

Educational requirements

- College graduated or above, majored in mechanical engineering or equivalent.

 

In return, we offer you

A friendly, family-like atmosphere.

Plenty of opportunities to grow and develop.

A culture known for respectful interaction, ethical behavior and integrity.

Potential to see your ideas realized and to make an impact.

New challenges and new things to learn every day.

Access to global job opportunities, as part of the Atlas Copco Group.

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City
Wuxi

Passionate people create exceptional  things
At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology enables us to innovate for a sustainable future. 
We believe that people make it happen and with us you are empowered to act.  Your ideas can make a real difference and contribute to the quality of life for people everywhere.
We offer  a wide range of interesting job roles and many opportunities to grow. This is where it begins –  Join us at the Home of Industrial Ideas.