A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

Position Summary:

Assuring Customer shipments on time by effective analysis of the demand, inventory and the correct communication with the all areas involved, always focused on improve team performance and oriented of the not disturbing the production schedule plan. Creating a sustainable Process & Strategies related to material planning and inventory control that also guarantees obsolescence risk.

Supervisory Responsibilities:

Jr. Customer AnalystMaster PlannerCustomer AnalystAs a part of the supervisory responsibilities, if there is not an employee to attend the process, the direct boss will have to attend the process or assign the activities to another employee (with equal qualifications).

Job Responsibilities:

Make daily analysis of Finished Goods inventory levels to avoid any shortage shipment.Make analysis of customer releases week by week to detect demand variations.Make weekly customer demand planning to materials planning group according to the current customer demand.Ensure the communication with all areas involved to meet customer shipment requirement.Ensure the production plan schedule for all programs.Assure in collaboration with planning and logistics team for customer shipments on time.Establish multidisciplinary teams for continuous improvement.Identify and implement improvements to prevent obsolescence risk.Identify and implement improvements to increase efficiency of labor.Initiate actions to prevent the occurrence of any non-compliance related issues.Initiate, recommend, or provide solutions through established communication channels.Assure high level of data and transactional integrity in the MRP system in order to achieve correct high of inventory accuracy.Assure accurate production plan for all programs to optimize resources at all areas involved.Zero premium freight services through the proper production planning processes.Coordinate product changes to assure minimal obsolescence.Analyze and present customer driven trends and projections based on statistical data in order to properly manage plant capacity and manning.Drive capacity increase risk management, escalate to MBU on time in case of potential risks and propose alternatives/measures.Evaluate and prioritize customer inquiries to better serve the customers.Maintain relationships with other internal departments to improve business performance.Analyze customer’s issues to develop tools and processes to increase customer satisfaction.Establish multidisciplinary teams for continuous improvement.Supervising Customer Analyst & MPS team activities.Department KPIs target achievement (Inventory, Premium freight cost, Cost recovery, ec).Be key user for standard processes and for SAP.In addition, with other activities assigned by MBU Manager.

Basic Qualifications:

Manufacturing processes knowledgeExperience with at least 3 automotive OEMs Knowledge of at least 3 Customer portals5+ Years of experience in the position Advanced MS OfficeAdvanced English level B2+ (be able to understand virtually all conversations, communicate effectively in different situations, write clear and well-structured texts in an appropriate styleAdvanced SAP knowledge (Master data parameters, overall ERP complete logistics chain understanding from Fert to ROH)Advanced Negotiation Skills Demand Driven MRPSupply Chain Management deep understanding and knowledge (From customer ordering to Harman to suppliers including the logistics chain)Advanced Excel Skills (Pivot tables, macros, advanced formulas such as vlookup, xlookup, sumif, ifs, advanced combo charts design, etc.)HPS Certification 8D and Problem Solving Inventory Management Knowledge (Understand and calculate optimal FG stock levels)Time Management Intermediate Management Skills / First Time Leader Soft skills (Competencies mentioned below)Six Sigma / TQM system knowledgeEffective Presentation, Negotiation and Organization capability.Finance for Non-Financial Managers Desirable other language if applicable by customer (for example Audi/VW German, Toyota/Subaru Japanese, USA English, etc.)Crisis Management capabilityKey User for Standard processes and SAPKnowledge of IATF 16949 and ISO 14001

Competencies:

Intellectual Horsepower Learning on the Fly Decision Quality Action Oriented Communication Skills (Oral and Written)Managing Vision and Purpose Functional/Technical Skills Total Work System CollaborationPlanning Interpersonal Savvy Organizing Perseverance InitiativeProcess Management Technical learning Personal Learning IntegrityInclusionTeamworkStrive for excellenceTime Management Customer Focus Result DrivenCreativity Problem Solving JudgmentStanding Alone AnalyticalMotivating Others Strategic Agility Political Savvy Perspective Conflict Management LeadershipDealing with Ambiguity Negotiating Comfort Around Higher Management Managing and Measuring Work Command Skills

Eligibility Requirements:

Willingness to travel.Willingness to work in an office.Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

Authority:

The employee has the authority granted by the company through this document to make decisions for the benefit of the company to ensure the conformity of the product, its quality, functionality, the health and safety of the person who intervenes in the process according with quality, safety and environmental systems and customer specific requirements.

Other:

The Training according with skill matrix by position by area will be available in the next file (P:\HR\FORMACION - HABILIDAD\Capacitación\Matriz Desarrollo y Capacitación.xlsx) in order to be consulted by employee at any time and can make a follow up.The Annual Training Program will be available in the next link (P:\HR\FORMACION - HABILIDAD\Capacitación\Plan Anual de Capacitación.xlsx) in order to be consulted by employee at any time.The employee must have compliance with the IATF16949 standard, the specific requirements of clients, the Quality Management System (BMS and QMS Apps) the Environmental Management System according with ISO 14001 standard and the Health and Safety Management System according with ISO 45001.Any change in the Job Description during year will be updated in the next link (P:\HR\FORMACION - HABILIDAD\Descripciones de Puesto) in order to be consulted by employee at any time.The employee must have compliance with Pathways matrix.As a part of the supervisory responsibilities, if there is not an employee to attend the process, the direct boss will have to attend the process or assign the activities to another employee (with equal qualifications).

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.