About us:

Amplifon is the global leader in the hearing care retail industry. Since 1950 we’ve been changing the lives of millions of customers all around the world. And though we are a global company that’s constantly growing, we have a start-up approach and strive for innovation every day. We take pride in setting the standard for our industry and constantly challenge and improve the customer and employee experience. 

We are a global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With more than 17,500 people worldwide, we operate through a network of over 9,000 points of sale in 26 countries and 5 continents. We attract, develop, and empower the most talented people to make more possible and demonstrate our values every day.

Life at Amplifon: 

Working at Amplifon gives you the chance to make your voice heard, build strong working relationships, and create your own tailor-made career. Here you’ll find all the support, tools, and opportunities you need to grow, whether it’s through our top-class development programs or by taking on projects in other parts of the world. And your colleagues will be there to motivate and inspire you every step of the way.

Amplifon Australia is looking for a Planning and Inventory Senior Specialist (internally known as 
Supply Chain Senior Specialist) to join our #makemorepossible team!

Reporting to Supply Chain Manager, the Supply Chain Senior Specialist covers a key role in managing end to end inventory cycle for Amplifon, BayAudio and Attune. It includes managing the Sales and Operations Planning (S&OP) process, overseeing inventory in clinics and the central warehouse, optimizing replenishment and returns. This role acts as a conduit between central team in Amplifon corporate & local teams; driving local supply chain targets, strategic plans and continuous improvements.

Key Responsibilities:

Demand and Supply Forecasting 

Analyse & prepare demand forecast through collaboration with marketing, sales, retail excellence, business intelligence and finance teams aligning with global targets. Guide and execute the Sales and Operations Planning, incorporate market trends and uplifts in the forecasting process, create awareness on inventory and supply across all levels of the organization Manage the monthly (M to M+4 horizon) and annual demand planning process Establish and maintain effective relationships with external suppliers and act as the main point of contact for planning and forecasting

Inventory and replenishment 

Oversee & optimise replenishment to maintain optimal stock levels Monitor service level at the SKU level-location level & provide recommendations to improve on shelf availability Drive adoption of the global stock model within Australia, defining clear targets on the various stock elements Identify and implement the appropriate stocking policy, to ensure rotation and optimize working capital and maximize service levels, ensure a strong focus on continuous improvement  Manage local inventory in warehouse and clinics

Return Flow

Optimise the return process, identify the best possible options for having a sustainable process that minimize waste, reduce costs while keeping operations in store smooth

Alignment with Global team (Milan, IT)

Maintain a strong connection with our global functional Supply Chain team/Planning workstream via regular touchpoints, monthly meetings to ensure alignment on processes and initiatives

Other supporting tasks

Coordinate and manage accurate month/year end stock takes for Clinics and Central Warehouse  Implement inventory management & demand driven replenishment best practice to Bay & Attune. Identify and implement process improvements and internal controls

About you:

Previous experience in planning and Sales and Operations Planning  Experience in store replenishment Experience establishing metrics, KPIs and drive of positive changes within the business Previous experience using demand planning and forecasting tools and an ERP system Experience in process improvement initiatives Experience managing a small team Stakeholder Management and ability to communicate clearly & effectively across al functions and levels of the business.  Ability to work within a fast paced, dynamic environment Experience with Microsoft office and Intermediate to advanced knowledge of Microsoft Excel Demonstrated ability to design and implement detailed planning and replenishment processes Ability to negotiate with and influence key stakeholders Tertiary qualification in Supply Chain management, Engineering or related discipline

As an employer that embraces Equal Opportunity and promotes inclusion and diversity, we encourage people of all ages and backgrounds, including Indigenous Australians, to apply.