We are seeking a Planning/Scheduling Analyst in our Newtown, CT facility.  This role is responsible for various duties and functions that support key day-to-day production planning/scheduling related activities and shipment coordination. They interface daily with Supervisors and Managers to track and monitor production schedules. The Analyst communicates to both external and internal customers regarding requirements as well as acting as a liaison between internal and external customers for increased customer satisfaction.

Primary Duties & Responsibilities

Provide support to Sales team by responding to customer inquiries and assisting with customer RFQ’s  Responsible for overseeing outgoing international and domestic shipments to current customer base   Monitor and jointly maintain files for all incoming RMA shipments   Support the management of customer KPIs to ensure on time delivery of both new products and repairs Assist with production schedules using MRP System and Excel spreadsheets Provide weekly production update to major customer’s SAP system   Responsible for communicating external and internal customer requirements and acting as the liaison between internal and external customers resulting in increased customer satisfaction   High visibility, multi-departmental interfacing position

Education & Experience

2 or 4-year degree, preferably in business or supply chain management or equivalent of experience and/or other education 5+ years of experience in production scheduling/planning and understanding of MRP functions, logistics, and supply chain management 3+ years of customer account management including significant customer interaction Lean Manufacturing experience: JIT, Kanban and Pull Systems is highly desirable APICS certification and exposure to Oracle ERP a plus Previous experience expediting products/parts in a manufacturing environment Experience with networked PC based computer system (MS Office, spreadsheets, access, graphics, Email, MRP systems, and accounting software) Experience with problem analysis and resolution Experience with networked PC based computer system (spreadsheets, Email, MRP/ERP systems)

Skills

Set a high standard of ethics, professionalism, leadership, and competency Ability to communicate effectively, both positive and negative news, to major customer accounts Handle special assignments promptly and professionally Demonstrated ability to achieve results independently or working with others  Ability to recommend and implement improvements Demonstrated ability to work with little supervision in a team-based environment Demonstrated ability to follow instructions and procedures closely while offering suggestions for continuous improvement

Working Conditions

Office and manufacturing 

Physical Requirements

Ability to walk, stand about the facility. Sit for up to 8 hours. 

Safety Requirements

All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.

Quality and Environmental Responsibilities

Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.

Culture Commitment

Ensure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp.:

Integrity – Create an Environment of Trust

Collaboration – Innovate Through the Sharing of Ideas

Accountability – Own the Process and the Outcome

Respect – Recognize the Value in Everyone

Enthusiasm – Find a Sense of Purpose in Work

 

Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

 

If you need assistance or an accommodation due to a disability, you may contact us at talentacquisition@coherent.com.