CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Position Purpose

This position provides the leadership, management, and vision necessary to ensure operating efficiency and the highest level of customer service. This position is responsible for managing total plant operations and delivering superior customer satisfaction by driving results and exceeding expectations in the key areas of budgeting, compliance, safety programs, and people management.

Scope

Annual Revenue Budget: TBD     

Number of Countries: 1

Number of Locations: 1

Number of Reports

Total:

Number of Staff (direct & indirect*): 2-50             

Direct Reports:

Number of Staff (direct): 15-50

Major/Key Accountabilities

Drive innovation, market share growth and customer service by engaging our partners – both

internal and external – to thoroughly understand supply chain opportunities

Achieve financial goals by managing productivity, quality, and customer service standards

Coaches personnel to model the values and culture of the company

Communicate effectively with customers, employees, peers, and senior management

Collaborate with company network to maximize knowledge of core competencies and best practices

Responsibility for ensuring safety, accounting, and hiring policies and procedures are known and adhered to by managers and staff

Determine efficiencies and inefficiencies in business practices and demonstrate cost effect to business

Serve as resource to the Director and Regional Manager for special projects, and deliver the overall vision of the Region

Maintains production facility standards, conducting inspections, determining and coordinating maintenance requirements

Support implementation of changes in production methods and equipment to improve efficiency in manufacturing processes.

Manage all customer complaints

Conduct annual mock recalls per customer specifications

Manage all aspects of plant documentation, trend analysis and reports

Manage Pest Management Company

Monitor GMP and Food safety programs

Measures

Customer Satisfaction

Safety

Cost Per Metrics

CPR

Inventory Accuracy

On Time Performance

Damage Rate

Quality

Product rejections

Allocation compliance

Authority/ Decision Making

Operational expenditures

Asset sourcing and allocation

Recruiting and coaching managers

Planning for additional growth for new locations

Key contacts

Internal:

Director, Regional Managers, HR, and Accounting              

External:

Customers

Qualifications

Essential Qualifications:

4-year degree or equivalent experience

Desirable Qualifications:

Lean Six Sigma certification or experience

Experience

P&L management

Results oriented and can meet commitments

Proven track record of success and stability

Works well unsupervised

Excellent interpersonal and communication skills

Experience with industrial process equipment and, process support and equipment maintenance

Experience implementing sustainability and preventive maintenance programs for all plant equipment and reduce equipment downtime through periodic maintenance

Skills and Knowledge

Superior ability to train people and motivate a team

Applicants need a good working knowledge of all Microsoft Office products, especially Excel

Demonstrated solid decision making

Ability to provide new ideas - “think outside the box"

Must be willing to work extended hours and weekends as necessary

Languages

Essential:

English

Desirable:

Spanish

Remote Type

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.