Objectives of the Position
Drive Plastic Additives business of assigned accounts and distributor according to agreed target (KPI) Establish key account plan for assigned accounts and execute as planned. Manage and maintain relationship with internal and external stakeholders. Manage ad hoc projects and assignments including seminar/ workshop/ exhibition.
Main Tasks
Customer management & Strategy planning
-Prepare short and mid-term account plan and execute with proper project management.
-Understand customer’s organization and decision-making process and record/update in key account plan.
-Drive the discussion towards the desired target and goal.
-Identify customers’ needs and area of improvement through VoC (NPS) communication and provide proposal to manage customers’ expectation and build a long-term relationship including level contact.
-Develop proposal on sales & marketing approach including technical solutions by involving necessary stakeholders such as technical team and partner distributor.
-Manage customer inquiries and NCMs and provide the appropriate feedback along with the plastic additives business guideline, and by considering the business impact.
Market intelligence
-Collect, update and evaluate industry trends and share with the team to leverage for plastic additives business activity.
-Monitor competitor activity including products and market approach.
Distributor management
-Define the roles and responsibilities of assigned distributor and monitor / review the activity according to agreed target.
Minimum Education and Qualification Required for the Position
Working Experience >3 years in sales workable, in chemical industrySkillset ;Japanese and English reading, writing & verbal communication, basic Computer Excel, word ppt, etc. Educational background: Science, chemical background is preferred.