Build labs within WWT’s ATC (Advanced Technology Center) platform which is vCenter-based and all self-service.  Work with other engineering teams so collaboration is a must. Able to understand virtual infrastructure within this platform to build labs with virtual components, hybrid of virtual and physical, and sometimes physical only components. Jack-of-all-Trades engineer for Managed Services including but not limited to: SD-Wan, Route/Switch, Unified Communications, Data Center (compute & storage), Cloud Platforms. Able to research, configure monitoring of labs, and become SME around OEMs, how to monitor, and tooling used to monitor the myriad of products we support. Basic knowledge of monitoring: SNMP Polling / Traps, SysLogs, as well as API (REST) based. Coordinate and an Collaborate with other members in a professional, high-performance team. Able to be a self-starter / self-organizer as well working with peers. Desire for change, learning, and new opportunities; Managed Services moves at the pace of our customers and even faster. Ability to do research and discovery around new technology, distill this down into demonstrations / trainings for the rest of the team. Able to speak and direct to internal team audiences, higher-level non-technical discussions. At times, speak to customers directly as a SME around our systems, integration, and monitoring for specific OEM solutions.

Provide support for other areas of MS Build: Transition, Life-Cycle Management, Tactical Day-to-Day, Development and Integration as a SME of Monitoring Tools and OEMs