The Global Safety and Security team is responsible for advancing DoorDash by protecting people, property, operations, brand, and reputation. We manage safety and security risks and deliver value across the business through agility, technology, and a people-first approach. Our team strives to always be in front, and therefore, our people anytime, anywhere.
About the RoleDoorDash seeks a Platform Engineer to design, integrate, monitor, and evolve Global Safety and Security systems for over 300 locations worldwide. This individual contributor will be deeply technical, owning the infrastructure, integrations, and observability layers critical to security technology operations.
You’ll be hands-on with infrastructure and systems, while also driving automation, observability, and “self-healing” solutions that reduce friction across the enterprise. You’ll work closely with Engineering, IT, Security, and Facilities, translating technical details into actionable insights for cross-functional stakeholders. If you're someone who thrives at the intersection of systems engineering and real-world safety technology, this role is for you.
You’re excited about this opportunity because you will…Build and support world-class safety and security platforms using leading-edge technologies Extend platform observability by designing telemetry, alerting, and metrics dashboards to ensure uptime, performance, and response agility Develop APIs and integration layers between safety systems (access control, video management, mass notification) and central enterprise platforms Use SQL and visualization tools (e.g., Sigma) to drive real-time operational awareness and reporting Engineer self-healing and automated responses for fault detection, escalation, and resolution Deploy infrastructure and observability solutions to the cloud (AWS, GCP, or Azure) and on-prem environments Establish data pipelines that collect, enrich, and analyze signals from sensors, IoT devices, and infrastructure Champion and drive security, compliance, and resilience as part of every engineering decision Support CI/CD and infrastructure-as-code workflows using tools like Terraform, Ansible, Jenkins, and Git Translate complex technical concepts into clear insights for diverse, non-technical stakeholders Create and implement several automation systems for IoT devices and systems We’re excited about you because you…
Have 4 - 7+ years of experience in platform engineering, infrastructure, or observability engineering—ideally in global, distributed environments Have multiple years of experience using Terraform and Ansible for IaaS and automated configuration deployments Know how to administer both Linux (RedHat, Ubuntu, Microsoft) and Windows-based systems Bring expert-level knowledge of DevOps tools CD\CI, Jenkins, and Git Bring a deep understanding of observability frameworks, metrics collection, log aggregation, and incident automation Are fluent in SQL and data modeling, and can turn data into insights using tools like Sigma, Looker, or similar BI platforms Have built integrations using RESTful APIs and understand how to design scalable, maintainable interfaces Bring experience with Axis Camera (a plus). API\SDK, ONVIF, RTSP streams Have some foundation in networking, DNS, DHCP, Switching\Firewall Have the Certified Information Systems Security Professional (CISSP) certification from isc2.org or can obtain certification within twelve (12) months of hire Know your way around both Linux and Windows environments and have managed systems via Ansible, Terraform, or similar tools Are familiar with access control, video surveillance, and IoT technologies (bonus for Genetec experience) Can communicate clearly, simplify the complex, and advocate for users in every system you build Are comfortable working across time zones and teams, and can lead large-scale projects independently Are passionate about resilience, safety, and the intersection of physical and digital security Why You’ll Love Working at DoorDash We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies. We are strategic - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are customer obsessed - We are committed to our clients and connected through our vision of “Delivering Good” We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. We offer great compensation packages and comprehensive health benefits You will be proud to say that you work for DoorDash and will know that the work you do brings joy to our clients every day
We expect this position to be filled by 9/17/25.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey