We are one of the UK’s leading independent hospital groups and the largest in terms of revenue. From our 39 hospitals and 33 clinics, medical centres and consulting rooms across England, Wales, and Scotland, we provide diagnostics, inpatient, day case and outpatient care in areas including orthopaedics, gynaecology, cardiology, neurology, oncology, and general surgery. We also operate a network of private GPs and provide occupational health services to over 700 corporate clients. We are the principal independent provider by volume of knee and hip operations in the United Kingdom.

The group was founded with the acquisition and re-branding of 25 Bupa hospitals in 2007. Since then, Spire Healthcare has made significant capital investments in its estate and continues to deliver successful and award-winning clinical outcomes and high levels of patient satisfaction. Spire is listed on the London Stock Exchange and is a member of the FTSE 250. We were the first private hospital provider to publish outcomes data on our website and we have received awards for our clinical quality and high levels of patient satisfaction.

Spire Healthcare is committed to the highest quality of patient care. Working in partnership with over 8,760 experienced consultants, we delivered tailored, personalised care to approximately 926,500 inpatients, outpatients, and day case patients in 2022.

Patients, consultants, and general practitioners trust Spire Healthcare to deliver the high-quality care they expect from a leading private healthcare provider. For us, it's more than just treating patients, it's about looking after people.

The Platform Engineer role is to pro-actively monitor, support, build and upgrade the central and hospital-based applications and infrastructure in order to provide a professional, effective and highly available service. The Platform Engineer will work closely with the team leader, using technical authorities’ guidelines to provide new and updated services to the hospitals and other Spire staff.  

Key Responsibilities:

The Platform Engineer is responsible for dealing with all incident, change and problem records logged via the Service Desk to ensure that resolutions are maintained within SLA. Delivery of service improvement activities and Business Program Engagement Request (BPER) projects on time is critical to supporting the business through evolving change. Assisting the Project Support team where necessary. Liaising with 3rd parties where necessary as part of ongoing system support and project work. Server capacity, monitoring and reporting. Identification and recording of business and technical risks to the Platform Support Manager.  Maintaining hardware & software contracts, including asset inventory Good documentation skills. Ability to communicate complex information clearly, both written and verbally. Schedule and carry out routine maintenance tasks.

Key Requirements:

A minimum of 2 years’ experience in an enterprise IT support position. Basic understanding of project management with the ability to confidently run with small project requests and own through to completion. Good knowledge and experience of some of skills listed below.

Technical skills:

M365 products – SharePoint Online, Exchange Online, OneDrive, Defender, M365 Apps, Intune)  MS Teams Basic network troubleshooting skills (Checkpoint, LAN, WAN) Azure Entra and Active Directory (incl. DNS, DHCP, Sites & Services, Group Policy Management) Datacentre Hosted HP Hardware Patch management (Intune, WSUS) Exchange (2016/Exchange Online/O365) SAN infrastructure (Dell EMC, Unity/VNX) PowerShell Scripting Windows Clustering / Load Balancing / Reverse Proxy (VTMs) Hardware/Application Monitoring (Solarwinds) Virtualisation technologies (ESX & HyperV) Windows O/S Server and Client Server 2016 – 2022, Windows 10/11) A Strong understanding of HA Technologies Service delivery and project awareness. Willingness to occasionally perform site visits and work away from home. Willingness to be involved in an on-call rota. Good time management and prioritisation skills Ability to work well under pressure and execute tasks to a high standard.

Desirable: 

Microsoft certifications (MCSA, Azure, MS Teams, Microsoft 365 – Intune, Security, Defender) – Desired Microsoft Fundamentals ‘900’ certifications (Azure, M365, Security, etc) - Preferred Other, non-Microsoft technology, qualifications (e.g. VMWare, EMC) - Desired ITIL foundation - Desired

Benefits:

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers Free wellness screening Private medical insurance Life assurance

Spire Healthcare is committed to creating an environment that will attract, retain, and motivate its people. We are an equal opportunities employer, committed to the health and wellbeing of all our colleagues and consultants.

We firmly believe that it is our people that make the business successful, and everyone should have the opportunity to work in a motivated team, free from discrimination on any grounds. We, therefore, are keen to receive and review applications from all candidates of under-represented groups who feel they offer the requisite skills.

For us, it's more than just treating patients; it's about looking after people.