**Job Title** Platform Manager, V&A Assessment **Job Description Summary** Position Summary: The Platform Manager is responsible for the successful design and planning of tax associated projects, and for the associated administrative and budgetary control responsibilities; and for the planning, organizing, coordination of resources, implementing, directing, and control of these projects. Will be involved with supporting team members in performing assessment reviews for C&W clients, to achieve maximum tax savings and other consulting services. Will include data gathering, interactions with various assessment officials, management of national deadline calendar, and initial property analysis. Must have exceptional organizational, analytical, and problem-solving. Must have the ability to lead a team and/or mentor less experienced team members. **Job Description** Essential Job Duties: + Assists with group direction through performance of routine tasks and activities and establishes processes, methods and systems. + Maintain high qualitative and quantitative standards for work performance along with maintaining accurate and consistent electronic files. + Client relationships: Building and maintaining positive relationships with clients through frequent communication, transparency, and quality assurance. Prepare general correspondence to clients as well as interoffice communications. Updates and maintains organized client files + Project & Production Support: Proactively manage project-related risks and issues. Communicate with field assessors regarding project assignments, deadlines, site access issues, etc. Coordinate scheduling of site visits and dissemination of on-site project requirements. Maintain accuracy of assessment calendar, which includes the tracking of all milestone assessment dates. Troubleshoot project issues and redirect to appropriate team members when necessary. + Client feedback: Sharing market and customer feedback with internal teams and following up with clients to understand satisfaction. + Professional Associate Database: Plam, implement, and optimize a contractor network staffing strategy aligned with project demands. Enter and maintain accurate project and contractor data in internal systems. Education/Experience/Training: + Bachelor’s degree, or equivalent industry related experience + Familiarity with commercial real estate concepts including property assessments and taxes, zoning, incentives, property values, and revenues & expenses are also important + The ability to easily grasp new but basic real estate concepts + Proficiency with MS Office Suite (MS Word, Excel) + Strong communication skills (verbal and written) + A positive attitude, desire to collaborate in a team environment, sharing relevant information with colleagues and clients + Proactively problem solve and remove obstacles that prohibit us from doing our best work + Uphold the V&A standards of respect, responsiveness, and people first (colleagues and clients) Competencies: Problem Solving, Leads Projects or Project Components, Provides guidance to junior staff, Analysis, Reporting Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at **1-888-365-5406** or email **HRServices@cushwake.com** . Please refer to the job title and job location when you contact us. INCO: “Cushman & Wakefield”