Excellent opportunity to play an integral part in client implementation.

As a platform service specialist you will be involved in seeing through client implementation on service delivery platforms. 

 

Job Responsibilities:

Manage the end-to-end implementation of client projects related to the Morgan Money platform  Lead the onboarding process for a group of clients by coordinating with client and internal partners to ensure a seamless client experience Coordinate with both JPMorgan and third-party fund providers to ensure proper setup of client accounts on the investment platforms Troubleshoot trade and settlement issues and provide ongoing support for specialized functions Maintain regular communication with clients and internal partners to provide updates and address any concerns Monitor progress for client projects and make adjustments as necessary and set appropriate expectations Integrate future rollouts of new functionalities and obtain and consolidate user/client feedback Drive increased engagement and utilization of Morgan Money among clients by providing comprehensive training, support, and resources to ensure a seamless integration into their workflows

 

Required Qualifications, Capabilities and Skills:

Excellent communication skills (both oral and written). Client-focused with the ability to gain an in-depth understanding of clients’ servicing needs. Highly accurate with good attention to detail. Proactive/self-starter with the ability to adapt to change. Leadership skills and the ability to work collaboratively with global teams.

 

Preferred Qualifications, Capabilities and Skills:

Degree in a relevant field.