Join us as a member of the Employee Communications and working within the highly skilled, respected Platform Strategy and Operations team.

This role supports the Head of Platform Strategy and Operations in the operational management of Barclays’ global internal communications channels, and the strategic evolution of the core employee communications platform - including the technologies used, our standards and governance.

You will ensure the successful stability and management of existing channels through evolution and implementation of future communications tools and products used to execute high quality, impactful employee communication. You will build strong relationships of influence across the Employee Communications business partner community and leadership team. You will identify opportunities to automate, simply and enhance our operational solutions for communications processes through expert awareness and advice of technology developments.

The ideal candidate must:

Be a collaborative team player with strong personal impact and presentation skills

Be able to manage relationships of influence with stakeholders at all levels

Be a creative thinker, with ability to problem solve and simplify complex broad issues and challenges, helping others understand

A strong focus on designing effective, simple solutions to delivery and processes to enable the evolution of Employee Communications future execution.

Have technical understanding of platform architecture, in particular the Microsoft ‘M365’ product suite

Be able to multitask in a fast-paced environment and work to tight deadlines

Have a strong attention to detail, with excellent vocabulary, spelling and grammar skills

Understand risk, governance, compliance and control issues and requirements

If you think you have it all, then we want to hear from you.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

Purpose of the role

To manage, govern and evolve internal communication channels.

Accountabilities

Development and execution of a digital channels strategy.Management and optimisation of internal communication channels.Collaboration with external stakeholders to understand new digital channels and stay up to date on industry standards, trends, and best practice.

Vice President Expectations

To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.Manage and mitigate risks through assessment, in support of the control and governance agenda.Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.Adopt and include the outcomes of extensive research in problem solving processes.Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.