It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

About us

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com. 
 

As a Platform Success Representative, you will be: 

• Achieving sales targets by proactively managing a group of platform trading customers. 

• Identifying, onboarding, and reactivating new and dormant online partners. 

• Training and educating partners to promote a self-serve approach on the platform. 

• Collaborating with internal teams to maximize sales opportunities through the platform. 

• Handling inbound queries and providing solutions within the defined SLA. 

• Focusing on customer base growth, platform utilization, and revenue targets. 

• Resolving day-to-day platform issues and driving insights during customer interactions. 

• Promoting Ingram Micro campaigns and increasing platform engagement. 

• Driving self-serve quoting and quote-to-order conversions. 

• Monitoring customer trends and collaborating on resolving challenges. 

About you 

You are: 

• Pro-active! 

• Customer oriented  

• Thinking outside the box to drive positive improvement 

But you also have:  

• Knowledge of professional, effective telephone techniques and customer care 

• Strong negotiation and influencing skills 

• Good knowledge of IT products 

• Excellent communication skills: written and verbal required. 

• Ability to meet deadlines 

• Team player approach  
• Fluent English 
 
 

 About our offer  
 

Why join? Well, firstly, because we are amazing. But if this is not enough, we also offer: 
 
• Competitive salary & Bonus system 
• Additional health insurance 
• Food vouchers & Transport Allowance 
• Well-being Program & Multisport card 
• Referral and baby bonus 
• Paid holiday days increasing in time 
• Chance to practice foreign language skills and attend different trainings 
• Various opportunities for career development and growth within the company 
• Free access to LinkedIn Learning Platform 
• Hybrid type of work 
• Modern office space with free coffee and hot beverages 
• Recognition awards 
 
We do not finish with the good news, because we have: 
 
• Impressive parties 
• Lots of social events 
• Company discounts 
• A unique open-minded culture 
• Fresh, lively and friendly work environment 
• Trending TikTok and Instagram accounts 
• Inspiring leaders 

We promise our recruitment process is not scary. It is even fully remote. Apply now! 

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