The opportunity

Delaware North Gaming is searching for part-time and full-time Player Services Representatives to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. As a Player Services Representative, you will be responsible for checking guests in and out, and assisting with all player rewards transactions.

 

If you want a job that provides fast-paced work in a collaborative environment where there are endless opportunities, apply now.

Pay $14.00 - $14.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

Weekly payEmployee assistance program Training and development opportunitiesEmployee discountsFlexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?Update player rewards information, perform credit and cash transactions, and issue player cardsExplain games, contests, drawings, and promotional giveaways to guestsRead group resumes and oversee daily activities of groupsComplete shift closing, drop cash, check payments, and secure bank at all timesOffer bell assistance to all arriving and departing guests

More about youNo high school diploma or GED requiredMinimum of 1 year of experience in front desk customer serviceMust be able to obtain and maintain a state gaming licenseStrong written and verbal communication skills

Physical requirementsAbility to lift up to 50 poundsAbility to stand 100% of the time

Shift details

Split shift
Evening shift
Weekends
8 hour shift
10 hour shift
Event based

Who we are

Delaware North operates Mardi Gras Casino and Resort dating back to 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can\u2019t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you\u2019re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we\u2019re invested in helping you achieve your career goals.

Together, we\u2019re shaping the future of hospitality \u2014 come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.