Motivated to Interview! Plex Training Coordinator American Rheinmetall, formerly known as Loc Performance, headquartered in Plymouth, MI, provides track systems, mechanical systems, armor products, fabricated structures, and rubberized products for military, agricultural, and construction applications. With proven capabilities in product design and development through production, ARV offers comprehensive solutions and exceptional customer service to produce the highest quality products at competitive pricing. ARV has over 1,750,000 square feet of manufacturing space with facilities in Plymouth, Lansing, Lapeer, Michigan, and St. Marys, Ohio with more than 980 total employees. Learn more at www.locperformance.com Summary The Plex Systems Trainer & Support Specialist is responsible for training both new hires and veteran employees on the Plex Manufacturing System. This role ensures employees understand essential system functions, including logging in/out, production screens, inventory management, transactions, and quality processes. Additionally, this position provides support when issues arise. Document processes and communicates effectively with supervisors and ensures the work center setup is properly configured. Essential Duties and Responsibilities include the following. Other duties may be assigned + Conduct training sessions for new hires and experienced employees on the Plex Manufacturing System. + Guide employees through essential functions such as logging in/out, control panel navigation, production screens, and managing inventory. + Teach processes for handling raw and finished goods containers. + Train employees to use Quality checksheets. + Teach the importance of executing move transactions. + Explain how and when to split and merge jobs in the system. + Ensure employees understand how to monitor inventory and manage non-conforming processes. Issue Resolution & System Support + Provide real-time support when employees encounter issues in Plex. + Troubleshoot common issues such as incorrect job quantities, serial number loading errors, label printing failures, and inventory discrepancies. + Investigate and resolve system-related concerns efficiently Documentation & Communication + Maintain clear and detailed documentation for training materials and troubleshooting guides. + Communicate effectively with employees and supervisors regarding process updates and issue resolutions. Workcenter & Supervisor Support + Identify and address issues with work center setup that may impact productivity. + Serve as a go-to resource for supervisors, guiding them through Plex-related challenges. + Train supervisors on how to handle and resolve issues within Plex, ensuring long-term efficiency. Inventory & Cycle Counts + Oversee and train employees on cycle count procedures to maintain accurate inventory records. Competency To perform the job successfully, an individual will need to perform the following competencies. Quantity of Work The quantity of work produced and the promptness with which it is completed. Quality of Work The ability displayed and accuracy of work produced, meeting company standards, and requiring little to no rework. Judgement/Knowledge of Job Knowledge of job, techniques, skills, equipment, procedures, materials, etc. Attendance/Dependability Punctuality and attendance. Teamwork/ Attitude Willingness and cooperativeness with co-workers and supervisors; ability to accept constructive criticism. Initiative/Independence The degree to which an employee searches out new tasks and expands their ability to perform assigned tasks without direct supervision. Adherence to Policy Follow quality environmental policies and have knowledge of AS9100 and IS14001. Adherence to Safety Follow safety procedures, security protocol, and wear proper PPE. Education and/or Experience + High school diploma or general education degree (G.E.D.) equivalent and three to five years related experience and/or training; or equivalent combination of education and experience + Expertise in use of Office 365 (Outlook, Word, Excel, Powerpoint, etc.) + Experience with the Plex Manufacturing System or similar ERP software. + Strong troubleshooting and problem-solving abilities. + Excellent communication and training skills. + Ability to document processes and create user-friendly training materials. + Attention to detail and ability to identify workflow inefficiencies. + Experience in manufacturing, inventory management, or a related field is preferred. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee may occasionally lift and/or move up to 50 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. ARV is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.