**_Job Overview:_** Drive hotel van or designated vehicles to and from guest destinations in a safe and courteous manner. **_Duties and Responsibilities:_** + Respond to all guest requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off-loading the vehicle. + Operate vehicle in accordance with state laws; observe all airport rules pertaining to shuttle vehicles. + Explain and promote hotel facilities, outlets and services to guest and provide information to guests regarding local attractions and activities. + Perform daily inspection of vehicles; takes necessary action to correct deficiencies or unsafe conditions; keep vehicle clean and neat at all times. + Respond to guest requests and complaints, in a prompt and professional manner. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests. + Promote teamwork and quality service through daily communications and coordination with other departments. + May regularly inspect and clear hotel entrance and surrounding areas of litter and debris. + May assist with other duties as assigned **_Qualifications and Requirements:_** High School diploma or equivalent, and one-year guest service or driver experience preferred. Must speak fluent English. Other languages preferred. Valid driver’s license required. This job requires ability to perform the following: + Carrying, pushing, or lifting items weighing up to 100 pounds + Driving to and from guest destinations + Handling objects such as luggage + Bending, stooping, kneeling Other: + Communication skills are utilized a significant amount of time when interacting with clients, guests and employees. + Reading and writing abilities are utilized often when completing departmental records/logs, reading road signs, etc.. + May be required to work weekends, and/or holidays. + Hours 2-10 P.M. **Work Area: Hotel Entrance, Lobby Area** We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let’s Go Further Together. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.