Amazon is the “Everything Store” and as global customer demand for renewed product grows, we want buying a renewed product to be as seamless and exciting as buying a new one. This role works closely with engineering teams to innovate and deliver the best in class global renewed buying experience .

We seek an experienced and entrepreneurial Product Manager – Technical with a passion for delivering world-class customer experiences and you enjoy the thrill of experimentation, optimization, and close collaboration across a diverse stakeholder group. The ideal candidate is a self-starter with excellent product management skills, and a strong communicator with excellent collaboration skills.

The Renewed CX Product Manager will own defining and driving the Amazon Renewed customer experience product vision and roadmap across the end-to-end customer journey. The role will work across multiple business, design, product, and engineering teams to develop foundational shopping experiences, including inspiration, discovery, evaluation, detail page optimization, pricing, purchasing, personalization, and more.

Key job responsibilities
Help drive and deliver the CX vision for the Renewed shopping experience in partnership with UX design and engineering teams. Help develop an actionable product roadmap, and identifying and influencing business/engineering teams to run experiments
• Driving ideation and management of a portfolio of experiments, some that span multiple teams and shopping experiences, and some that dive deep in one CX area
• Leveraging your high judgment to prioritize opportunities that drive the most strategic value; working with design teams to scope design effort, set/track goals and triage priorities across product/engineering teams
• Utilizing your varied background and skillsets to dive deep with designers on UX decisions and drive technical conversations with engineering partners to create roadmap planning