Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview Join our dynamic Portfolio Management Office (PMO) team as a PMO Analyst, a vital part of the broader Change and Operations function at Gallagher UK & EMEA. This role offers excellent opportunities for development, growth, and career progression within the organisation, providing essential services such as project and portfolio management, project governance, data analysis and reporting. Reporting to the Head of PMO, you will engage in both regular and ad-hoc activities, collaborating with onshore and offshore PMO team members. Our teams operate across multiple locations, and we expect you to align your work with team and business needs. Gallagher supports an agile working approach to meet business demands. You should have experience working with Portfolio and Programme Leads, managing change from investment planning to closure in a fast-paced environment. This involves stakeholder interaction at all levels and ensuring alignment with the Gallagher change governance framework. Proficiency in Microsoft tools and a Portfolio Project Management system is essential for supporting project processes and reporting needs. You should be capable of working independently within agreed timelines, identifying issues, and researching solutions for discussion and resolution. Additionally, you will support discrete, ad-hoc initiatives, adding value to the team. As a self-starter, you should manage your time effectively, transitioning seamlessly between agile and office working. With strong attention to detail and the ability to quickly review and analyse information, you will excel in a fast-paced environment with unexpected challenges. Experience working with senior stakeholders is essential, ensuring that any artefacts you create, review, or originate are of high quality and fit for purpose. How you'll make an impact Governance, Planning, Reporting & Control Collaborate with Divisional/Functional Portfolio/Programme Leads. Oversee investment pipeline and ongoing projects/programmes. Report on status, deliverables, milestones, and RAIDS, highlighting exceptions for escalation. Coordinate monthly Change Board presentations, schedule meetings, take minutes, and follow up on actions. Review project investment documents for alignment with the Gallagher Project Delivery Framework. Understand quality business cases/benefits to aid executive investment decisions. Ensure formal review and approval for changes in project funding, scope, and schedule. Identify and track dependencies within or between projects and programmes. Manage the portfolio-level benefits register, tracking planned, monitored, and realised benefits. Capture and analyse lessons learned for future projects and programmes. Support Programme/Project Managers with project standards across systems, tools, and templates aligned with Gallagher methodologies. Oversee financial reporting on project costs for programme/portfolio level, supporting Finance with accruals, chargebacks, and annual spend targets. Continuous Improvement Collaborate with the PMO Team and stakeholders to identify, test and implement improved processes and tools Contribute to assurance review development and support implementation. Participate in Gallagher improvement initiatives to enhance business operations. Review and update Standard Operating Procedures (SOPs), track approvals, and ensure offshore team training and SLA agreements. Provide feedback for learning and development opportunities. Stakeholder Management Support specific business or functional programmes/portfolios and build trusted stakeholder relationships. Contribute to organisational communications and present topics to teh wider Change Community. Develop and train Project Manager induction materials. Navigate matrix management to ensure consistent implementation of change processes across Gallagher. Project Portfolio Management (PPM) Tool Serve as Subject Matter Expert on Gallagher's PPM software, Planview, providing guidance, training, and knowledge sharing. Propose improvements to the PPM tool to support the framework. Collaborate with the Global PPM Application project team to align and refine global processes and capabilities. Support user onboarding for the PPM application using agreed company processes. About You Extensive experience in a PMO role, preferably within a large corporation, ideally in financial services. Understanding of change methodologies with relevant PRINCE 2/APM qualifications or equivalent. Knowledge of project delivery methodologies (waterfall/agile) and associated controls, from initiation to risk management and benefits realisation, including financial management. Strong expertise in PMO functions and managing activities for a change portfolio, with experience in business case and benefits articulation. Proven track record in identifying and implementing continuous improvements in change processes. Skilled in tracking project status and exception-based reporting at programme and portfolio levels. Excellent stakeholder management abilities. Eagerness to learn and use non-standard tools and systems. Experience in deploying project management tools and processes to stakeholders with varying levels of change knowledge. Familiarity with Planview Portfolio or similar software. Proficient in data analysis to identify root causes and propose solutions. Exceptional interpersonal skills, including effective communication with all company levels, including senior management. High accuracy in written communications, presentations, and Standard Operating Procedures. Ability to integrate processes and tools for precise reporting. Excellent presentation skills for plans, reports, and proposals for business stakeholders. Capable of participating in multi-disciplinary teams to successfully execute initiatives. Strong organisational skills to set priorities, develop work schedules, monitor progress, and report status. Delivery-focused with the ability to manage multiple priorities and adapt to changing circumstances. Proficient in MS Office, particularly Teams, Excel, and PowerPoint. Eligible to work in the UK. Willingness to travel to different UK offices as needed (infrequently). Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.