The opportunity

The PMO Process and Governance Manager will drive the compliance, design, and  actively work with business owners and sponsors to mobilize the roadmap as per plan; and maintain reporting on the status of project mobilization against plan. Assess the portfolio and report key delivery risks, assumptions, issues, and dependencies via portfolio governance

Responsibilities

Ensure that the enterprise portfolio remains aligned to strategy and contribute to strategic planning – working to shape a balanced, sustainable, and achievable portfolio.Maintain the integrity of the portfolio to ensure​​ project business cases are valid and that sanctioned projects are initiated, prioritized, funded and resourced for success; and providing clear ​advice to the Executive Committee regarding implications of specific re-prioritization on the delivery profile and do-ability of the portfolio. Review business cases to ensure the inputs are of a consistent and high quality and are aligned with enterprise roadmap and regional Governance.Monitor and control project progress at business unit level and provide regular reports on portfolio health including time, cost, scope, and benefits. Define and manage high quality regular executive reporting to enable clear understanding of portfolio status and enable informed decisions.Cultivate a community of committed project professionals that will share and eventually drive development of best practices and continuous improvement.​Ensure quality of deliverables by enforcing controls and coaching/mentoring PMs and working directly with their project teams.Continually and effectively communicate within our organization.

How will you create impact?

The role will be reporting to the Head of Technology Governance and Strategy

What motivates you?

You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

Bachelor degree holder 10 years professional experience preferably from insurance and banking industryMinimum 5 years solid experience as a Project Manager working on agile teams PMI-ACP, PMP, Prince2, Scrum and/or PO certification is a plusExceptional knowledge and proficiency in project management tools, techniques, and systems development methodologies and lifecycles, especially in Agile project managementAbility to make effective decisions under pressure.Excellent presentation and facilitation skills.Highly effective influence, negotiation, and collaboration skills with the ability to work across the multiple functions.Strong financial management skills to establish controls, track resource/costs and provide good business solutions.Strong written and verbal communication skills with the ability to effectively communicate with all levels, including C-suite.Flexible and adaptable when dealing with change with a strong awareness and understanding of cultural diversity.Proficient in MS Office Suite of products including MS Word, Excel, MS Project and MS Visio.Proficient in project management tools (ex. Planview). Implement and share best practices or lessons learnt and help to identify and develop other requirements to PMO, such as Training, as necessary.

What can we offer you?

A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.

Our commitment to you

Values-first culture
We lead with our Values every day and bring them to life together.Boundless opportunity
We create opportunities to learn and grow at every stage of your career.Continuous innovation
We invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid