We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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WE LOVE OUR WORK. Adheres to all departmental and property policies and procedures regarding guest service standards. Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming. Provides fast, flawless, personalized service to players. Consistently builds and maintains rapport with guests. Maintains thorough knowledge of all aspects of the games dealt. Conducts assigned game according to procedure. Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls. Ensures appropriate game protection. Ensures appropriate game pace for all players. Ensures payouts are made quickly and accurately. Fills and credits tables by verification of cheques. Opens and closes tables by verification of all cheque inventory.Maintains strict confidentiality in all company matters. BRING US YOUR BEST. High School Diploma or equivalent required. Completion of Dealers School or six (6) months of experience as a dealer with at least two (2) high-volume, main games (Blackjack, Craps, Roulette, etc.). Strong interpersonal, customer service, and communication skills. Knowledgeable of applicable state gaming laws and regulations. Ability to maintain a high level of confidentiality and professionalism. Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. Ability to work collaboratively and communicate effectively with team members at all levels of the organization. Highly organized and detail oriented. Must be able to add, subtract, multiply, and divide accurately to figure payoffs. Ability to work any shift or hours, including nights, weekends, holidays, and overtime. STAY IN THE GAME. FOLLOW US.We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
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