Job Title Police Communications Officer Agency Texas A&M University - Corpus Christi Department University Police - Patrol Proposed Minimum Salary Commensurate Job Location Corpus Christi, Texas Job Type Staff Job Description TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies. TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities. Learn more information here (https://www.youtube.com/watch?v=EwQR4HbGJu0) ! DESCRIPTION This position is responsible for answering and directing all incoming calls to the University Police Department. Dispatches police officers and other employees of the UPD to calls for assistance . Monitor’s cameras and alarms, maintains a daily activity log. RESPONSIBILITIES Operations:60% + Answer, evaluate, and process incoming emergency and non-emergency calls from the public. Communicate with callers to obtain information to determine the urgency of the call. + Dispatch police officers and other University Police Department (UPD) personnel to emergencies and calls for assistance . + Operate a two-way radio communication system to relay information to UPD personnel. + Monitor cameras and security . + Activate the university emergency notification system. Administrative: 30% + Assist other divisions within the University Police Department as needed. + Retrieve information for officers utilizing Law Enforcement Telecommunications System (TLETS/NLETS). Other: 10% + Perform other duties as assigned. QUALIFICATIONS Police Communications Officer in Training + High school diploma or GED. + Two (2) years’ experience. + Additional education may be considered as a substitution for the minimum experience requirement. Police Communications Officer I + High school diploma or GED. + Six (6) months experience as a Police Department Communications Officer, law enforcement dispatch, or equivalent experience. + Additional education may be considered as a substitution for the minimum experience requirement. Police Communications Officer II + High school diploma or GED. + One and half years’ (18 months) experience as a Police Department Communications Officer, law enforcement dispatch, or equivalent experience. + Additional education may be considered as a substitution for the minimum experience requirement. Police Communications Officer III + High school diploma or GED. + Three (3) years’ experience as a Police Department Communications Officer, law enforcement dispatch, or equivalent experience. + Additional education may be considered as a substitution for the minimum experience requirement. Police Communications Officer IV + High school diploma or GED. + Four (4) years’ experience as a Police Department Communications Officer, law enforcement dispatch, or equivalent experience. + Additional education may be considered as a substitution for the minimum experience requirement. ADDITIONAL QUALIFICATIONS + Basic skills in computers. + Must be able to obtain and maintain Texas Law Enforcement Telecommunications System (TLETS) and the National Law Enforcement Telecommunications System (NLETS) certification within six months of employment. + Able to work shift work. PREFERRRED QUALIFICATIONS + Experience dispatching for law enforcement, fire, or EMS agency. + PCO I – Basic Certification + PCO II – Intermediate Certification + PCO III – Advanced Certification + PCO IV – Masters Certification BENEFITS (rules, policies, eligibility apply) From our generous benefits package (https://www.tamucc.edu/human-resources/benefits/index.php) and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work. Insurance (https://assets.system.tamus.edu/files/benefits/website/BenefitsGuide.pdf) + Medical + $0 - $30 per month for Employee Only coverage after university contribution ($920 value). + Up to 83% of premium covered by the university: + Employee and Spouse + Employee and Children + Employee and Family coverage + Dental & Vision + Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account On-campus wellness opportunities (https://www.tamucc.edu/human-resources/benefits/wellness-resources.php) Work Life Solutions: + Counseling, Work Life Assistance, Financial Resources, and Legal Resources Tuition Benefits: (https://www.tamucc.edu/human-resources/benefits/tuition/index.php) + Public Loan Forgiveness + Book scholarships + 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply). Retirement (https://www.tamucc.edu/human-resources/benefits/retirement-programs.php) + Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP) + Voluntary Tax Deferred Account/Deferred Compensation Plan Time Off: (https://www.tamucc.edu/human-resources/time-off/index.php) + 8+ hours of vacation paid time off every month. + 8 hours of sick leave time off every month. + 8 hours of paid time off for Birthday leave. + 12-15 paid holidays each year. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Affirmative Action/Veterans/Disability Employer.