Reports to
Policy Services Manager

Primary Purpose
The Policy Services Specialist will be providing support in several areas throughout the Policy Services Department. This position will be responsible for handling various uploads and mass processes in the policy system related to endorsements and issuance. This position will also be assisting with answering policy related technical questions from other internal departments and insureds.

This role requires excellent attention to detail and verbal and written communication skills.

Essential Functions
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Assist with answering technical questions from internal staff and insureds.Prepare and process various uploads into the policy system. This includes rating factors, experience mods, policy payroll and PEO policies.Pull experience modification rating data from NCCI/Independent Bureaus and update the policy system as needed.Enter and process new and renewal quote information. This includes uploads of rating values and payrolls, running the mass quote process and generating reports for Underwriting.Assist with mass policy issuance process at bind/renewal. This includes uploads of rating values and payrolls, running mass processes in the policy system and generating validation reports to ensure all policies are being issued correctly.Monitor department mailbox and assist with policy endorsement as needed.Perform other duties and responsibilities as required or requested.

Required Skills

Attention to detailStrong organizational skills- ability to discern priorityPC literate, including Microsoft Office productsBe able to multitask in various systems and/or programsExcellent verbal and written communication skills as well as strong interpersonal skillsEfficient time management skills

Competencies

ThoroughnessCommunication ProficiencyInitiativeAbility to work independently

Required Education and Experience

Prior experience in a professional office setting (minimum of 5 years)Substantial experience in Workers Compensation insurance requiredKnowledge of various Workers’ Compensation policies and structureTechnical experience and proficiency with NCCI and Independent rating bureaus preferredPEO experience preferred

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and copy/scan machines.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type and Expected Hours of Work
This is a full-time position, and hours of work and days are Monday through Friday, 8:30 a.m. to 5 p.m., however additional hours may be required based on business needs.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

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