Welcome page Returning Candidate? Log back in! Pool and Beach Experience Manager Job Locations US-FL-Amelia Island Posted Date 7 days ago(1/16/2025 10:11 AM) Requisition ID 2025-118490 # of Openings 1 Category (Portal Searching) Recreation Overview

Omni Amelia Island Resort & Spa

 

 

At Omni Amelia Island Resort & Spa guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.

 

Omni Amelia Island Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort & Spa may be your perfect match.

Job Description

To oversee the associates in the department in the following areas:
a. To Oversee the Pool and Beach experiences for all guests have cohesive bond between F&B team members and recreation team members
b. To lead the Recreation and Oceanside Pool teams in their day-to-day operations
c. To oversee the training and implantation of Omni Culture while inspiring the leadership team and all associates.

Responsibilities

Essential Functions: To intertwine the pool, beach, and Oceanside Restaurant poolside experience
75% Pool and Beach- March- October
25% Oceanside Restaurant - November – February
• Office / Planning – 8a-10a daily, very for holidays
• On the Pool Deck – 10a-6p greeting, talking with guests, resolving issues, creating fan for our guests and accommodation requests

Manager of Pool and Beach Experiences with duties as follows to Oceanside:

• Oversight the guest experience while visiting the Pool and Beach
• Communicates and directs openly between Recreation and Oceanside teams
• Oversight of Paloma Y Pico, Oceanside To Go, and Oceanside Restaurant- Pool Servers
• Oversight of Pool Cabanas and Luxury Chairs (Sales and service)
• Oversight Beach experience Cabana’s, Elite and Chair & Umbrellas (Sales and service)
• Attend department meetings communicating pertinent information to associates and managers
• Focus on Timeliness, Cleanliness, Friendliness, Functionality, Teamwork
• Daily Experiences – Build a Boat, Margarita Backpack, family activities and activations etc.
• Able to lead each recreation manager/ associate in their day-to-day role to raise service levels
• Be involved with Oceanside and Recreation ATGT meetings
• Create a SOP/ MOS consistence for the whole department by job title
• Become efficient with POS systems and be the administrator for the department
• Communicate and display high levels of service to all Omni Associates
• Use business Acumen to drive revenues and produce new programing/rental opportunities.
• Provide weekly MOS audits for consistence through the department
• Using the pillars, grow our associates in a positive manner and develop ideas from their input
 Build associates confidence of Power of Engagement
 Organize ATGT meetings
 Recognize associates through OSC awards
 Balance the Trilogy
 Set the performance standard through Moments of Service
• Help develop long range plans for the department
 Pool/ Beach Cabana experiences with food and beverage offerings
 Beach reservation process

Qualifications Must have previous experience in a similar role. Previous hospitality, recreation experience strongly preferred. Previous leadership experience required.Bachelors degree in Recreation, Tourism or Hospitality strongly preferred. Must be able to operate golf cart safely on beach and around resort.Must be able to operate company motor vehicle in accordance with company motor vehicle standardsMust be over the age of 21, have a Georgia or Florida license in good standing, no previous histories of license suspensions or DUIs/DWIsAble to work in outdoor environment in varying weather conditions to include sun, rain, varying temperatures, humidity, etc.Must be able to lift, push, pull, carry up to 50 lbs unassisted and repeatedly / up to 100 lbs unassisted and occassionally.Must be able to squat, bend, stand for long periods of time while setting up cabanas, beach chairs, umbrellas and assisting guests. 

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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