Miami Beach, FL, USA
3 days ago
Pool Concierge

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.

Job-Specific Duties

Responsible for maintaining guest safety in all pool areas, ensuring professional and consistent adherence to all pool safety standardsIn charge of greeting guests, making sure they receive different amenities every hour (sliced fruit, spritz, offer sunblock, give out chilled towels etc.)Responsible for pool hut retail (i.e. shirts, sunglasses, sun lotion/sun block)Responsible for open/close of pool proceduresSupervise pool attendants/assists with monitoring and maintaining pool areaAttends all departmental meetings and training sessions as scheduledOther Duties as assigned

Physical Demands

On their feet over 2/3 of the timeWalking 1/3 of the timeUsing hands to handle, feel or point over 2/3 of the timeStooping, kneeling, crouching, crawling 2/3 of the timeUsing their listening and communication skills over 2/3 of the time

There are special vision requirements that we ask for and they are:

Close vision (clear vision at 20 inches or less)Distance vision (clear vision at 20 feet or more)Color vision (ability to identify and distinguish colors)Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)

General Duties

Reports to work as scheduled in proper uniform and in accordance with the company’s personal appearance standardsNotifies appropriate individuals fully and completely of all problems and unusual matters of significanceIs polite, friendly, and helpful to guests, management, employeesAttends appropriate hotel meetings and training sessionsPromotes and applies teamwork skills at all timesExecutes emergency standards in accordance with hotel standardsComplies with safety regulations policies and proceduresComplies with hotel department standards, policies and rulesRemains current with hotel information and changesMaintains cleanliness and excellent condition of equipment and work area

Qualifications

Min. 2 years previous experience in guest services.Supervisory experience preferred.Excellent guest service skillsExcellent oral communication skillsAbility to lift 40 lbs. and pull/push 100 lbsAble to work a flexible schedule, including weekends and holidays
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