**Housekeeping Porter/Floor Care** **Job Description** Department: Environmental Services Reports To: Director Environmental Services **POSITION SUMMARY** The Housekeeping Porter/Floor Care is responsible for the cleaning services that provide a safe, sanitary, comfortable and homelike environment for residents, staff and the public. **QUALIFICATIONS:** **Education and/or Experience:** • Minimum high school diploma or general education degree (GED), • Prefer one year experience as a Housekeeper **Certificates, Licenses, Registrations:** • None **Minimum Qualifications:** • Freedom from use of and effects of drugs and alcohol in the workplace. • Meets state and federal criminal background check requirements. **ESSENTIAL FUNCTIONS AND RESPONSIBILITIES** To perform this job successfully, an individual must be able to perform each key function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions • Carries out all duties in accord with the facility mission and philosophy. Demonstrates knowledge of and respect for the rights, dignity and individuality of each resident in all interactions. • Appreciates the importance of maintaining confidentiality of resident and facility information. • Demonstrates honesty and integrity in all times in the care and use of resident and facility property. Able to understand and to follow written and verbal directions. Able effectively to communicate with the staff members and residents through verbal and/or written means. Knowledge of emergency disaster procedures of facility. Able to locate nearest exit, to understand and respond to written or oral instruction in case of emergency. • Sufficient mobility and strength to move freely through the building, to assure resident safety at all times and to assist, transfer or otherwise move residents of facility out of danger in case of emergency. • Demonstrates ability to prioritize tasks/responsibilities and complete duties/projects with allotted time. • Able to respond productively and to handle additional tasks/projects as assigned. • Able to carry out the essential functions of this job (with or without reasonable accommodation) without posting specific, current risk of substantial harm to health and safety of self and others. • Uses floor buffer or extractor to clean hallway, dining room, and common area floors daily. • Uses floor stripper to remove wax as needed and cleans, re-applies wax according to cleaning schedule. • Respects resident's privacy and preferences about room arrangement, personal items. Knocks before entering resident rooms and bathrooms. • Removes trash according to department procedures. • Takes appropriate actions to secure housekeeping supplies out of reach of residents at all times. • Disposes of trash and waste, including bio-hazardous waste and other materials that require special handling, only in accord with facility policies and procedures. • Post signs indicating a safety hazard any time housekeeping activities pose environmental hazards to staff, residents, visitors or others in the facility. • Uses personal protective equipment when at risk of exposure to blood or other potentially hazardous body fluids and all other times indicated by facility policies and procedures. • Complies with all safety instructions and procedures when using chemical substances. Refers to labels and Material Safety Data Sheets for instructions. Keeps all chemicals and cleaning supplies in their original containers. Asks supervisor for assistance if unsure of proper handling techniques. • Monitors and reports all evidence of rodents or pests to supervisor. • Communicates with Director of Environmental Services with preparation for state inspections. Attends survey training and interacts with state surveyors as instructed by immediate supervisor. • Reports injury to self or others to supervisor immediately. • Attends in-service education programs as assigned. Applies information to job tasks. • Monitors workplace for safety and fire hazards and corrects or reports potential problems. • Reports housekeeping and maintenance problems including equipment breakdown, to Director of Environmental Services promptly. • Participate in fire and disaster drills. In the event of an emergency, carries out assigned duties to assure resident safety. • Helps out in Housekeeping and Laundry, if needed. • All other duties as assigned. **LANGUAGE SKILLS** Must be able to speak and write in the English language in an understandable manner. Must be able to express self adequately in written and oral communication and to communicate effectively with supervisor, staff members, residents and their family members. **REASONING ABILITY** Ability to solve practical problems and deal with a variety of concrete variables. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Applies process improvement methods and techniques and identifies processes for improvement in daily work. **INTERPERSONAL SKILLS** Demonstrates active listening techniques; gains support through effective relationships; treats others with dignity and respect; seeks feedback; follows the chain of command to resolve issues and/or conflicts. **CONTINUING EDUCAT** **ION** Attends in-services and continuing education programs. **RESIDENT RIGHTS** Promotes and protects resident’s rights; treats residents with dignity and respect; protects resident’s personal belongings; reports suspected abuse or neglect; avoids the need for physical restraints in accordance with current professional standards; supports independent expression, choice and decision-making consistent with applicable law and regulation. **INFECTION CONTROL** Applies hand washing principles during daily work; demonstrates understanding of isolation and standard precautions; recognizes signs and symptoms of infection and complies with the employee health program; demonstrates understanding of the process for identifying and handling infectious waste; maintains personal hygiene; complies with OSHA standards in the work place; and demonstrates understanding of cross contamination. **MATHEMATICAL SKILLS** Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. **INFORMATION MANAGEMENT** Computer knowledge and use is required. Enters or records data timely and accurately; protects confidentiality of Resident information; protects data against loss or destruction; logs onto the system using own password; logs off the system when leaving the work station; reports suspected violation of security/confidentiality issues; reviews data and identifies trends. **WORK ENVIRONMENT** The work environment characteristics described are representative of those and employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noises level in the work environment is usually moderate. **ENVIRONMENT OF CARE** Demonstrates understanding of fire and emergency procedures; participates in fire and disaster drills; maintains emergency supplies and equipment; demonstrates understanding of safety and security procedures; applies safety and security precautions; demonstrates understanding of hazardous materials plan; demonstrates proper use of equipment. **CORPORATE COMPLIANCE** Report issues affecting resident care to the Administrator. If issues continue, the Corporate Compliance Officer should be contacted immediately through the Concern Resolution Program. **PHYSICAL DEMANDS** The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand and walk. The employee is occasionally required to sit; use hands and fingers. Handle, or feel; reach with hands and arms; and talk or listen. Occasional lifting, pushing or pulling objects weighing up to 75 pounds. Specific vision abilities required by this job includes close vision, distance vision, and peripheral vision. **About Laurel Health Care Company** Laurel Health Care Company (The Laurels) is a national provider of skilled nursing, subacute, rehabilitative and assisted living services dedicated to achieving the highest standards of care. At The Laurels, caring is more than providing excellent medical and guest services. It's also being a companion, and treating each guest with the utmost dignity, respect and compassion. It's what we call "The Laurel Way of Caring", and it comes from within each one of us. The Laurels was named a Great Place to Work for 2020 based on approximately 3,500 employee surveys that evaluated more than 60 elements of employee experience on the job, including employee pride in community impact, belief that their work makes a difference, and feeling their work has special meaning. It is the policy of this facility to recruit, hire, train, compensate and in all ways treat all staff members without regard to race, color, religion, sex, pregnancy, gender identity, sexual orientation, national origin, age, disability, military status status, genetic information or other characteristics protected by applicable law.