Portfolio Delivery Lead Charlotte, North Carolina;Chicago, Illinois; Richmond, Virginia **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Summary:** The Portfolio Transformation Lead will join the Core Technology Infrastructure Portfolio Management (PMO) team responsible for end-to-end management of various complex material change projects across infrastructure technologies. They will also establish/enhance the PMO Operating Model in alignment with Global Technology Infrastructure strategy, ensuring processes/procedures/reporting are automated (as applicable), and sustainable. This individual will provide a critical link between the change and Tech teams/functions and the business stakeholders to ensure the transformation being delivered is in support of the organization’s strategic goals and key priorities. **Job Responsibilities:** + Acts as the primary point of contact and integration for the PMO team, fully accountable for engaging the appropriate partners across multiple LOB and Enterprise partner organizations to deliver against expected outcomes and timelines + Responsible for the development of documentation, presentation materials, status updates, reporting on project/program accomplishments, escalations, and plans + Adhere to Enterprise Change standards for Program and Project Management (Program deliverables, tollgates, PPRT System of Record updates, change controls, Permit to Build requirements and more) + Responsible for delivering business transformation across operating model, process improvement and automation + The candidate will be responsible for both medium/long term project planning, as well as day-to-day task tracking and monitoring of risks, issues and dependencies to ensure momentum is achieved and sustained + Provide status updates and reporting for the initiative portfolio to stakeholders and leadership pertaining to the desired outcomes, delivery, risks/issues, and schedule for the PMO + Closely partner with the CTI Portfolio Managers and CTI Strategy Team in executing on CTI’s strategic multi-year roadmap + Track the strategic outcomes for the overall portfolio and ensure that execution is aligned to them and the work delivered complies with Enterprise Change Management standards. Framework in place to monitor portfolio level risks, issues and dependencies + Facilitate review of current state analysis, connecting information to other projects/work + Share CTI Portfolio Management best practices and learn from Global Tech peer Portfolio Management teams best practice (Community of Practice) + Drive integration, alignment, and continuous improvement of Portfolio Management process, tools, metrics and measures as defined by/aligned to the Single Process Inventory (SPI) **Required Qualifications:** + 7+ years Technology, Program and Project Management experience in a Global environment + 2+ years of working knowledge and experience with JIRA, JIRA Align, Agile methodologies (Scrum and Kanban), Agile View, Confluence and WIKI + Proficient with standard tools such as PPRT, MS Project, PowerPoint, Excel, Visio, PMMT, PCM, SharePoint, etc. + Experience with Agile/Waterfall Methodologies, Enterprise Change Standards for Programs and projects SDLC + Risk Management and Mitigation Planning + IT Infrastructure background (Networks, Cloud, Hosting/Data Centers, Database, Middleware, Messaging and Identity and Access Management) + Demonstrable experience on large-scale op model, process, or data transformations + Knowledge of ITIL, Service Lifecycle Management, Software Development Management + Results-oriented leader who can develop and manage relationships based on trust, teamwork and knowledge with attention to details + Self-Starter with ability to confidently lead meetings and discussions to drive program and project deliverables and resolve issues and challenges + Skilled at managing scope, deliverables, schedule, risks, issues and interdependencies impacting the program/project and develops sound mitigation and GTG plans **Desired Qualifications:** + Excellent written/verbal communication and presentation skills at an executive level + Data analysis skills and ability create executive quality materials within tight timeframes with limited direction from management + Ability to connect dots and articulate clear and concise status and action plans to resolve issues and risks and at the right level of detail for the audience + Establish clearly defined responsibilities and accountabilities + Oversight/Manage/Lead project execution, integration and implementation + Readiness/Change Adoption/Stakeholder Management + Quality Assurance, ensure that all applicable change requirements are satisfied **Required Certifications:** + ITIL or PMP **Skills:** + Collaboration + Influence + Result Orientation + Risk Management + Stakeholder Management + Agile Practices + Architecture + DevOps Practices + Solution Design + Technical Strategy Development **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://u.go/0As7EN) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . This communication provides information about certain Bank of America benefits. 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