Candidate Baseline Qualification: Key Selection Criteria

Ideal Experience

College graduate of business administration or a licensed mechanical/electrical engineerWith at least 8-10 years work experience in real estate industry and property managementSound interpersonal skills to manage diverse range of client representatives, internal colleagues and external stakeholdersDemonstrated ability to manage multiple accounts and complex operational matters including strategic resolutions in resolving concerns/conflict in managed propertiesWith in-depth understanding of Account Management, Basic Occupational Safety and Health, DENR regulations including other statutory and regulatory compliance

Critical Competencies for Success

Deep Familiarity with Property Management OperationsTechnically capable in leading Property Managers to develop a Management PlanSound Technical and Leadership SkillsWork Order Management – can simplify complex situations/problems into workable segments and can prepare action plans and recommendations based on clearly identified deliverablesProficient in MS Office (Word, Outlook, Excel & PowerPoint) and AutoCADFluent in English & Filipino (Spoken & Written)

Other Personal Characteristics

Well-groomed & mannered and projects professionalismWith good interpersonal skillsDemonstrates integritySelf-motivated; confident & energeticFlexible – able to adapt to rapidly changing situationsGoal-oriented – able to focus on meeting all performance targetsStrong communicator – good presentation skills &  possesses strong verbal & written communication skills (English & local language); also an active listener

ROLE AND RESPONSIBILITIES

OVERALL ROLE

Direct in charge of multiple accounts under management and responsible for the overall delivery of property management services

             

KEY RESPONSIBILITIES

Establish Account Management Plan per projectAttend to all client related concerns (principal and tenant) and provide resolution in a timely mannerReview the development of the building operational plan and annual budgetProvide regular reports to the management companyEnsure delivery and submission of regular weekly, monthly, quarterly and annual management reports covering building operationsAppraise, train and supervise property managers and equivalent site leads on a regular basisAttend regular principal meetings and record highlights of the discussions accordinglyHold regular meetings with property managers and engineers to assure effective and smooth staff communications and designation of worksReview read out, presentation material and any relevant recommendation memo’s prior to endorsement to principal clientAssure that all staff members comply with company and building policies and proceduresImplement JLL standards and improvements throughout the buildingProvide necessary recommendations to client’s representative regarding operational and key staffing changesDiscipline staff where necessary within JLL Code of Conduct and the Labor CodeHandle operational creativity and synergy assignments of the business linePerform other related duties as assigned by Management

KEY STAKEHOLDERS

Property and Asset Management / JLL / External Clients

REPORTING TO

Group Account Director

Location:

On-site –Makati, Philippines

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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