Portfolio Operations Senior Manager / Manager Job ID 195713 Posted 17-Dec-2024 Role type Full-time Areas of Interest Project Management, Transaction Management Location(s) Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia Job Summary: We are seeking a proactive and thorough Portfolio Operations Senior Manager / Manager to join our regional team to support a Global Financial Services client. The successful candidate will have a good understanding of end to end processes involved in real estate transaction, take pride in fulfilling standard operating procedures + Logging and triaging all in bound queries on Portfolio Management Tool. + Responding, where appropriate, directly to drive efficiency or allocating to most appropriate identified team member in the client’s eco-system, including but not limited to: o CBRE Portfolio Manager o CBRE financial management team o CBRE global data management team o Client Project Management partners + Responsible for consistently and accurately inputting information sourced & interpreted primarily from data held in the Portfolio Manager’s Tool, into the multiple client systems at the right time, including but not limited to; o Business Case Tool (BCT) o Green Lease Deviation Tool (GLD) o Transaction Management Tracking (Salesforce) o Building Evaluation Templates Level 1 (BET) o Site Search Form + Support, where required, on the production of standardized letters, reports, and marketing materials etc. Creating library of best practices for the Portfolio Management scope. + Bachelor Degree or equivalent;, + Degree in Real Estate, Property Management, Facilities Management, Hotel Management or related discipline; + Up to 5 - 10 years’ experience in the real estate industry. + Preferred Skills: + Organizing and prioritizing a large and varied workload within deadlines. + Proactive self-starter and ‘get ahead’ mindset. + Strong communication skills – including business writing. + Able to work in a very international environment with different cultures, building and maintaining working relationships in a team environment + Ability to comprehend, analyze and interpret data. + Sensitive to figures & confidence to query / call out if something looks amiss. + Thorough and meticulous work practices, excellent attention to detail, remaining task focused + Work with accuracy and attention to detail and quality orientated approach. + Driving customer service levels. + Fluency in English / Mandarin CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)