The world depends on Gilbarco Veeder-Root products to stay moving. We are the worldwide technology leader for retail and commercial fueling operations. We continue to evolve as smart cities, urbanization, electrification of vehicles, and advanced vehicle diagnostics drive the industry forward. Offering the broadest range of innovative, integrated solutions in the industry, Gilbarco Veeder-Root has delivered value, built extraordinary teams, and earned customer trust for more than 150 years. To learn more about us visit: www.gilbarco.com.
Vontier (NYSE: VNT) is a global industrial technology company uniting critical mobility and multi-energy technologies and solutions to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe, and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement built upon the foundation of the Vontier Business System and embraced by over 8,500 colleagues worldwide. Additional information about Vontier is available on the Company’s website at www.vontier.com.
\n\nProvide Operational and Technical Assistance to end-users on dispensers and Passport POS and other Gilbarco related products and services.\nOpen, manage and dispatch Authorized Service Contractors.\nManage, monitor and resolve tasks and alarms on a daily basis Examples include:\n\nSpot activations\nBundle activations\nPassword resets\nRemote Key Loads\nDeployment questions\nSR status questions\nESR status questions\nFollow up alarms\nSpecial project requests\nCookie requests\n\n\nManage and resolve emails from Major Oil Companies (MOC) and independent customers.\nMaintain Department guidelines in regards to average handle time and productivity\nMaintain Department guidelines in regards to call quality and call audit process\nContinuously increase product knowledge through on the job training and self stud\n