Meridian, ID, USA
4 days ago
Post- Sales Support Representative

Job Posting:

Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.

Hours Monday - Friday 8am - 5pm

Hourly Rate: Currently starting at $21 per hour and might increase depending on experience

Ferguson is seeking the right individual to fill an immediate need for a Sales Coordinator for post-sales support!

ResponsibilitiesResponsible for managing the purchasing, maintenance, and delivery timelines for ordersProactively communicate order status via phone and emailPrioritize and complete work in order from high priority to low priorityRecommend products to customers, based on customers’ needs and interestsApply approved processes and procedures where necessary to resolve vendor concerns timely and efficientlyAssist sales team with distribution of sales documentation and product literatureHelp improve customer satisfaction by ensuring accuracy and timely processing of orders

QualificationsPrior sales and/or customer service experienceProficiency in Microsoft Office: Excel, Word, PowerPoint, and OutlookResults oriented and service mindedStrong attention to detail, demonstrated integrity and professionalismAbility to learn quickly and multi-task as well organize and prioritize workAbility to effectively communicate both verbally and in writingContinued focus on improving system efficiencies and business practicesThe ability to thrive in an inclusive environmentExperience with Salesforce or other CRM software is a plus

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

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Pay Range:

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$17.77 - $31.41

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

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