Power Platform/Azure Infrastructure Support Specialist (Dynamics 365 CRM)
HUB International
**ABOUT US**
At **HUB International** , we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.
HUB is the 5th largest global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.
**Job Summary:** We are seeking a skilled Power Platform/Azure Infrastructure Support Specialist with expertise in Dynamics 365 CRM to join our team. The ideal candidate will provide technical support, maintenance, and optimization of our Power Platform and Azure infrastructure, ensuring seamless integration and performance of Dynamics 365 CRM applications. You will collaborate with cross functional teams to implement solutions that meet business requirements and enhance user experiences.
**Key Responsibilities:**
1. Technical Support:
- Provide support for Power Platform and Azure-related issues associated with Dynamics 365 CRM.
- Diagnose and troubleshoot application and infrastructure issues.
- Monitor system performance and apply necessary optimizations.
2. Administration:
- Administer and maintain Azure resources and services to ensure high availability and security.
- Manage user access, roles, and permissions in Dynamics 365 CRM.
- Maintain documentation for system configurations, processes, and policies.
3. Integration & Development:
- Assist in the design and implementation of integration solutions between Dynamics 365 CRM and other applications using Power Automate, Azure Functions, and Logic Apps.
- Support the development of Power Apps and custom connectors to enhance business processes.
4. Performance Monitoring:
- Monitor the performance of Power Platform applications and Azure infrastructure, identifying opportunities for improvement and scalability.
- Implement monitoring solutions to track usage metrics and system health.
5. Collaboration:
- Work closely with developers and business analysts to understand business requirements and translate them into technical solutions.
- Collaborate with stakeholders to identify and resolve system issues and enhance functionality.
6. Project Involvement:
- Participate in project planning and execution, contributing technical expertise to improve project outcomes.
- Assist in the gathering and analysis of business requirements for new projects or enhancements.
**Qualifications:**
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
- Proven experience supporting and administering Dynamics 365 CRM, Power Platform, and Azure services.
- Strong understanding of Power Automate, Power Apps, and Azure services (e.g., Functions, Logic Apps, Azure Data Services).
- Familiarity with Microsoft SQL Server and data management best practices.
- Knowledge of integration techniques using APIs, web services, and ETL solutions.
- Experience with troubleshooting and diagnosing technical issues in cloud environments.
- Strong problem-solving skills and the ability to work collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Relevant Microsoft certifications (e.g., Microsoft Certified: Power Platform Fundamentals, Azure Administrator Associate) are a plus.
**Preferred Skills:**
- Experience with Agile methodologies and project management tools.
- Familiarity with governance and compliance frameworks in cloud environments.
- Knowledge of security best practices related to Azure and Dynamics 365
**JOIN OUR TEAM**
Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join **HUB International** , you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service.
_Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $70,000 to $80,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions._
Department Sales
Required Experience: 2-5 years of relevant experience
Required Travel: No Travel Required
Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .
EEOAA Policy (https://hubinternational.jobs/eeo/)
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