Summary Job title: Power Solutions Group - Project Manager Job ID: 202496860001 Department: Vancouver Columbia TRC Location: WA-Vancouver Description Summary: Project Managers work hand in hand with our Sales Team to help coordinate order and delivery of project materials. This position is customer-facing and requires great customer service skills. Project Managers will be placing orders with vendors, managing submittal process, and coordinating delivery to our warehouse and/or shipment to the jobsite. Reports to: Automation Solutions Group Manager Minimum Qualifications: + 4+ year of customer service experience + Strong ability to communicate effectively. + Excellent organizational skills + Capacity to multi-task, to be organized and consistent. + Ability to work in a fast-paced environment revolving around the area construction market. + Detail-oriented, attentive. + Driven, motivated, mission-based attitude. + Ability to work with a team to accomplish common goals. + Computer skills including Windows based applications. + Ability to comprehend, read, and communicate the English language orally and in writing. + Sit for long periods of time. + Travel within the Pacific Northwest Preferred Qualifications: ADDITIONAL COMPETENCIES: + A background in Rockwell products and services related support. + + Be able to read and understand single line diagrams. + Prior experience with electrical design or motor controls desired, but not required. Working Conditions: Working conditions will be standard to an office environment. Remote work is available with occasional travel requirements. Supervisory Responsibilities: No Essential Job Functions: + + Manage and coordinate multiple projects at the same time to ensure they are completed on time, on budget, and on scope. + This includes but is not limited to: + + Ensuring scope, BOM, etc. are accurate and matching for all documentation + Excellent communication between team members, the customer, vendors, etc. in information and updates + Reviewing terms and conditions, billing/progress payments, are done in conjunction with the PCs. + Maintain shipping schedules on projects and update customers daily/weekly. + Work closely with Outside Sales to solidify customer relationships. + Collaborate with industry partners to resolve issues. + Share project status and or present information both internally and externally on regular disciplined means and methods (power point, email, etc.) + Handle all requests for information in a professional, complete, and thorough manner + Answer telephones promptly and professionally. + If necessary, communicate messages and information to appropriate parties if they are unavailable. + Comfortable having detailed project discussions on the phone or web conferencing. + Be present during your regularly assigned hours to assist customer needs and demands. Extended and/or frequent absences are detrimental to the business and your relationship with the customer. + + Desire to exceed expectations and earn customer trust and confidence in one’s capabilities and performance. + Proactively follow-up with outstanding requests, activity, etc. + Issues can always arise that are outside of our direct control, but it is essential to communicate those prior to the customer finding out through a missed deadline or expectation. CED is an Equal Opportunity Employer - Disability | Veteran Compensation Range: The compensation range for this position is $90000 to $120000 annually. Other Compensation: The following additional compensation may be applicable for this position: + Bonus Benefits: Benefits available for this position are: + 401(k) (18 or older) + Paid Sick Leave (Full-Time) + Paid Sick Leave (Part-Time) - per your State's requirements + Insurance (Full-Time) - Medical, Dental, Vision Care + Insurance (Part-Time) - Medical only (30+ hours/week) + Disability Insurance + Life Insurance + Paid Holidays + Paid Vacation + Paid Pregnancy & New Parent Leave